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Reviews, get directions and information for Pavilion Wharf Bar & Grille

Pavilion Wharf Bar & Grille

About

Serving up Breakfast, Lunch and Dinner 7 days a week. Home made entries just for you. See you soon!



"Located in the Park Pavilion on Canada Square, Canary Wharf, The Parlour is a striking & innovative all-day bar with style, substance & seasonally tempting drinks and food."
Address: 18 Washington Ave, Grand Haven, MI 49417, USA
Phone: (616) 842-9500
moc.rabfrahwnoilivap@assilem
State: Michigan
County: Ottawa County
Zip Code: 49417


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 2:00 AM
Saturday: 8:00 AM – 2:00 AM
Sunday: 8:00 AM – 9:00 PM

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Reviews
Good, well balanced food and relaxed service. The provided blankets are a nice touch for the outside seating. Watch out for the 12.5% 'optional' service charge, which I was not aware of until after paying! Will be going back to try more dishes.
I drink here fairly often and always have a great time. We held a large corporate drinks evening here this week and it was an absolute blast! Helen was amazing in helping us organise the night, great communication and nothing was too small. We had Lewis looking after us for the evening and he was nothing short of brilliant, very helpful and attentive. Everyone who came along really enjoyed themselves, the food was great no idea why anyone would say the food isn't good here - I've always found it to be delicious and plenty of it, all in all it was a cracking evening! Can't recommend this place enough <3
The food is surprisingly bad. The food quality is very poor, distasteful and for the prices they charge there are very good restaurants where you can eat delicious meals. The majority of starters are just a scoop of something and a tiny portion of a sauce. It should be a good place for a drink though, nice atmosphere. The staff was very nice and helpful.
Poor service today for a Mothers 65th Birthday meal. Shown to a table by a "Waitress", We werent advised that we had to order via a QR code and that they dont provide a table service. Orderes our food which was actually ok. Starters came relatively quick as did the drinks. The drinks were horrendous and badly made. The mains arrived and we were missing one. The "Waitress" didnt comment or clearly spot that they had only delivered 2 of 3 mains. After 10 minutes of waiting i questioned the missing food and she said yes were waiting on the dish. The manager queried with the Kitchen which luckily is an open kitchen and it was clear they had forgotten the meal. This was quickly and rather questionably quickly made and delivered. Onto deserts and second drinks. Ordered via the QR code. Order confirmation received and funds taken from card. After 20 minutes of waiting we queried the order. The "Waitress" was confused and have a convo with 3 managers i assume. Another 5 minutes if waiting we were told the order hadnt gine through as the payment wasnt received. I queried how we were given a order confirmation via their app and the funds showing as taken from our account. They advised this hadnt gone through and there isnt anything they can do and walked off !!!! Chased up a manager who advised it is a known erroe and glitch with their system but they still use the system as they couldnt cope without it due to covid staffing issues !! I stood there and watched him pull up our order on his screen and reverse the payment back to us which i assume meant he didnt have the desserts available in the first place. The service and their attitude was poor for a £140 odd pound lunch.
Don't go here. We went there for my birthday, got seated at a small low table darkly lit and then ignored for ages, when we finally called someone over we were told the kitchen was closed and they were just serving drinks- how can that be when they serve all day breakfast, sunday lunch etc. After we asked the waitress to get the manager she came back saying it was closed again, then we asked again and finally someone came over saying it wasn't closed, and it was a joke in the kitchen and a misunderstanding, well its not funny. We decided to leave but Looking at the other reviews, i should imagine they will be out of business within the new year. Do better.
Disappointed with this Restaurant. I was so excited to come and ended up leaving without eating. Lead to a coffee table as I arrived to eat a meal, was met with no waiter to discuss the menu or take my order. Had to work out there was a self scan option. When a waiter did arrive, he gestured to another waiter to take my order. When the second waiter came, he came with no pad or electronic device to take my order! We waited a while for him to return and then decided to leave when we didn’t see him return.
if i could give 0 stars i would absolute joke watered down drinks asked for a double rum and coke and as someone who owns a bar there was not a double rum in there at all manager came and didn’t do anything about it we’re not here to shaft anybody but as a bar owner do not come to me and tell me it is a double when it is not horrible attitude from the manager and the barman who supposedly made the drink do not come here, plenty of bars around Canary Wharf. disgusting attitude
food really tasteless overall. Tried the nibbles with vegan burrata that has no taste at all and was not what you expect when having burrata, the bread served with it was awful. They put beetroots which is not great choice at all. Houmous had no taste either. Even the mayonnaise had no taste. The charcuterie plate ok but they just pour oil all over it. Not really necessary. Poor menu and very little choice. Had wild mushroom risotto in the end and was ok but it's £15 for a bit of rice and 1 mushroom sliced up.
It’s is the third time in a row when I was completely let down by the service - specifically waiting time. It used to be one of my regular spots, but not anymore. The 1st time this happened, they had a big event inside, so I let it slide. The 2nd time - they said they had a shift change, so I stayed but chose not to pay the service charge on my first order. This afternoon I waited for a while and then just left. Sad, as this never used to happen when I first stared coming here a year ago. Food is nice and they have a decent wine list. Two stars all considered.
Overcharged us for drinks by quite a lot - only found out by scrutinising the bill at the end of the night. Got cursed at for no reason by a punter . Musical choice was good and snacks were good too.
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