Page the Cleaner and Tailor

If I could I would rate this place as a -5 star. I brought in my wedding dress to be tailored. Had the dress fitted with the tailor and agreed with the her about the things required to complete the job. She wrote me up a ticket and said to come back in 3 weeks. 3 weeks and 3 days later I go to pick up my dress and it was not complete and was wrinkled everywhere!!! I asked about the items that weren’t finished and the tailor made excuses and reasons as to why it wasn’t done and couldn’t be done. She said that some of the originally agreed upon tailor was impossible to do. I needed the length in the arms taken in she said that it looked good the way it was and gave the illusion of me wearing gloves ( not what we originally agreed to). She kept arguing that it was fine and that the dress looked fine on me (which it didn’t it was still too big everywhere). I became frustrated as she would not listen to me, at which point I said fine just give me my dress. (1 week to the wedding I don’t have time for her BS). She proceeded to ring in my purchase and charged me $68 for nothing. I needed my dress as I was getting married in a week. (I didn’t come in to bring home and I’ll fitting dress that was wrinkled). I took my dress to get tailored somewhere else on a rush and pressed. If she realized that the job was too difficult to do why didn’t she just call me to let me know? Why would you return a garment wrinkled? Why would the tailor argue with me that it fit fine when it clearly didn’t? Anyways, I ended up with a dress that fit only because I took it somewhere else. Thanks for nothing but sucking me of my money and time. I will never return or reccomend you to anyone.
7 years ago (02-10-2017)

One of the staff is being so stubborn and won’t let me pick up my clothes on the same day. When I visit the store again another staff said I can just pick both together.. it’s kinda confusing but in general they are nice.
7 years ago (06-12-2017)

Excellent, timely and efficient service.
7 years ago (30-12-2017)

Amazing help. Clothes come out perfect. Haven't had a problem and several options to save money on your cleaning.
8 years ago (23-01-2017)

Fantasic service and very helpful staff!
9 years ago (13-08-2016)