OTL Gouverneur Saguenay

Exceptional Stay – Highly Recommend!nnOur experience at the OTL Hotel was nothing short of fantastic. From the moment we arrived, everything exceeded expectations.nnThe staff were incredibly friendly and welcoming, always ready to assist with a smile. The room was spotless and spacious, with a super comfortable king-size bed that made it hard to get up in the morning!nnOne of the highlights was the superb breakfast—fresh omelettes made to order, a wide variety of high-quality options, and everything beautifully presented. It truly set the tone for the day.nnAnother thoughtful touch was the delicious tea provided in the room, which we enjoyed while relaxing in the evening. Small details like this made the experience feel even more special.nnWe felt well taken care of from start to finish. Highly recommend this hotel for anyone looking for a relaxing, top-tier stay. Would absolutely return!

I was really disappointed with my stay. The ground floor jacuzzi had dirty water accumulated around its edge and the steps were grimy. Noise from the neighboring rooms was very easy to hear and made it hard to relax. The parking lot was not paved. The coffee machine in the room still had leftovers from the previous guest. They also take a $100 deposit for the iPad in the room, but honestly the iPad is useless. Definitely not worth the price.

A very well run hotel with first class amenities, food and service. The beds are very comfortable and the climate control works well. Very well appointed, clean and with great bedding. The spa area is fantastic so make sure you use it. The location is convenient but no views except if you get a spa courtyard view room. The included breakfast is first rate with lots of variety including made to order omlets. I would definately stay here again if I return on a visit. The staff are also very friendly and responsive. An excellent choice.

It’s a very nice hotel, kind of a weird location in a strip mall area. Getting a premium room with access to the spa made it a special experience.nThe room was fine, the beds and bedding were very comfortable, and the shower was among the best hotel showers I’ve experienced. However, the ventilation system rattled 24 hours/day, which was unpleasant at night, and the room could not reach a cool enough temp to be completely comfortable for sleeping.nThe housekeeping staff were clearly working hard all day, but honestly, the service in the room left something to be desired. The beds were not well made. And yes, we had left a tip. Also, the carpet in the hallway was filthy - there was a lot of detritus on the floor on the whole length.nThe pool and hot tubs were fun for our kids and decent for lap swimming, but there was too much chlorine and I thought it was supposed to be a salt-water pool?nThe gym was especially well-equipped - lots of cardio machines and full selection of free weights.nThe breakfast was very good, especially the egg station, but I will never understand why a hotel in Quebec would have such terrible pastries - they were grocery-store quality.nThe full spa with indoor and outdoor water circuit features is definitely the best part of the hotel. I won’t be going to Saguenay often, but I would stay here again for this feature. If you get a premium room, it includes unlimited spa access.nHonest rating overall is a 3.75/5.

My first experience at the OTL was in Sherbrooke QC, which was outstanding to say the least, and one we stayed at more than once.nWe made the reservation for the one in Saguenay well in advance and kept on getting emails reminding us that we could cancel our reservation if we needed - last minute changes, bla bla bla. We were even worried about it, especially because it was going to be a 6+h drive to get there.nWell, the OTL in Chicoutimi does not compare to the one in Sherbrooke, at all!nBreakfast staff was great and very welcoming.nRooms were clean and ok. Mattresses and pillows could be more comfortable.nShower floor is very slippery. Be careful!nWe spent two nights and NO A/C. We had to go to Walmart across the street and buy a fan!nThere are a handful of marked parking spaces by the hotel entrance. Then on the side, there are two “parking” areas, all gravel covered, no markings, people park randomly, 5 feet away from each other, very disorganized. And just to think you’re paying a 4* price for a hotel that won’t provide the basics.nSo, if you’re looking for a good OTL experience, go to the one in Sherbrooke.