OTL Gouverneur Saguenay

Fabulous in every way. Rooms, facilities, breakfast and staff. Special gratitude to the Hotel Manager a lady whose name I forgot who was at the reception on the evening of July 5. She was extremely caring and supportive. Overall, this has been our best experience so far across east Canada.

The hotel is wonderful. Clean and comfortable. The breakfast is generous and delicious. The gym is clean and all the machines work and the view is onto the pools so feels spa like.nThe location is surprising but it works for them.nAlso went to the Paus spa attached it was relaxing and the staff were helpful.

Very satisfied with our stay at OTL Gouverneur Saguenay. Very clean, comfortable, staff A1, breakfast quite decent, and pet friendly how cool is that!!! We will be returning to this hotel when we are back in the region. I recommend 100%.

A Tranquil Oasis with Outstanding ServicennI recently had the pleasure of staying at OTL Gouverneur with my elderly parents, and it was an exceptional experience from start to finish.nnTranquility and Cleanliness:nThe hotel's serene ambiance was a breath of fresh air, offering a peaceful escape for guests seeking relaxation. The facilities were not only impressive but also impeccably maintained and spotlessly clean. It provided a comforting atmosphere that contributed significantly to our overall enjoyment.nnService Excellence:nThe standout feature of our stay was undoubtedly the exceptional service provided by the hotel staff. From the warm welcome at reception to the attentive care at the spa and the meticulous work of the housekeeping team, every interaction reflected a commitment to excellence. The staff went above and beyond to ensure our comfort and satisfaction throughout our stay.nnIdeal Location:nThe hotel's strategic location added another layer of convenience to our visit. Situated near fantastic restaurants, we were spoiled for choice when it came to dining options. Additionally, the proximity to the city's largest shopping center, accessible through Entrance 3, was a tremendous perk. It made our leisure time and exploration of the city effortlessly enjoyable.nnOverall Impression:nIn conclusion, our stay at OTL Gouverneur was nothing short of delightful. It provided a harmonious blend of tranquility, exceptional service, and convenience. I highly recommend this hotel to anyone seeking a rejuvenating and memorable experience. Kudos to the entire team for creating such a welcoming and top-notch environment.nnWe look forward to returning to OTL Gouverneur in the future for another unforgettable stay.

I’ve stayed in a few hotels in the Saguenay region and this is actually one of the better ones. My good experience started off at the front desk when I was asked if I wanted to make a reservation for the restaurant called Boefish. The agent was telling me that it was rated one of the better restaurants in the region, and I thought that was just a salesman thing to say however, I was really impressed with the restaurant.. I decided to give it a try because I knew the options in the region and I didn’t feel like going out in the cold weather. I was pleasantly impressed with the quality of food and service, as well as the decor..nThe impressive thing that happened at the front desk was they asking me if I wanted to upgrade my room to $20 extra for access to the Nordic spa . it was business trip for me and $20 seemed like a good investment to refresh and relax. I didn’t expect very much for the spa. That said, I was pleasantly surprised when I saw their set up inside and outside. The spa takes up a pretty good amount of space in the hotel. You have quiet rooms inside as well as pools inside and out. I highly recommend because it’s quite spacious and you will find a quiet space that you need. There are a few types of hot pools and cold pools. I really enjoyed my time there and I felt like I could really disconnect from my long days work.nAs for the room, the layout and structure was fine. I was mostly disappointed with being able to listen to my neighbours conversations. It felt like surroundsound as I could hear neighbours on both sides, talking on their cell phones. I could almost make out their entire conversation. I travel a lot for work and I usually bring headphones that I connect to my phone for White Noise overnight. I was quite lucky because otherwise I would be spending my time on the phone calling the front desk and telling them to call my neighbours to quiet down. It was annoying to be able to hear my neighbours that clearly. I do not understand the calibre of this hotel, and how they would cheap out on soundproofing walls. It’s just mind-boggling.nParking space is fine, I had to find parking all the way on the side of the building, making it a longer trek to get to the front entrance. But I guess that’s just luck of the draw. . That being said, there’s a lot of parking space all around the building.