Comfort Inn Chicoutimi

Terrible experience and also with Expedia.nWe reserved this for 2 nights, our plan was only for resting however what a disappointment. As we entered the room was smelling like carpets. We requested a change in room and the guy helped us change but it was the same smell in the other room so he helped us spray a liquid on the carpet while we left to eat. Next day we left to go out and came back in evening. To our surprise the beds werent done, nor was towels changed. We went to complain so the guy said we could complain about this to the manager later. We wrote emails to Mr Lofti however no one replied . And so we complained on Expedia however we did not receive any reimbursement plus the reason they mentioned was completely different from our complaint. This has been the worst service and hotel ive ever seen. Honestly not sure if anyone else complained on this but to sleep with that smell is terrible. Could be sickening. I don’t recommend this property at all. Check for something better with slightly higher price than staying here. The only good thing I could say is the breakfast buffet and the people at reception were nice. But unfortunately other things ruined our experience here.nnEdit: i guess you dont read the whole response but its not about a survey. We had a difficult time and no response on the bad service. Unbelievable.

Everything was great. Breakfast was great. Lots of variety of baked goods, eggs, sausages or bacon, cereal, fruits and yogurt. Room was clean, spacious, furniture modern, beds soft and large. Excellent for families. Could have added Netflix app to the TV. Free parking onsite and wifi.

I had to pay premium dollars for the 2 nights, Quebec doesn’t celebrate Simcoe’s day however prices were steep regardless!!! Parking lot is adequate but somehow cumbersome… facilities are ok, good luck trying to have the complimentary breakfast… the line up is long and not enough room for everyone… best take it to your room

This Comfort Inn offered clean rooms, hot water for showers and a convenient location. The breakfast room was very hot due to the waffle maker and toaster being used. The kitchen lady was very pleasant.

I stayed at this hotel on March 4, 2025, room 233, and had a very disappointing experience. The sink and bathtub were broken, and despite informing the reception, nothing was done—not even an offer to change rooms. The rooms are small, have a bad odor, and the internet is extremely weak. Additionally, upon arrival, the door key didn’t work, and we had to return to the reception to resolve the issue. I don’t recommend.