O'Reilly Auto Parts

A last resort. Hardly ever has what we need. You're better off doing business up the street at Napa.
8 years ago (13-09-2017)

Love this store I'm a first time shopper at this location. I came in for an alternator check and battery check, Rin check them all come to find out alternator is junk but they didn't have correct one in stock. So we put a bigger one on made it 200 miles stated having issues so I called the store and shannon helped me this time. She called up to the next store and got everything set up for me to bring in bad alternator and switch it out, then made it to cali and on the way back had the same issue so called and taler to shannon again and she went above and beyond to get me the correct alternator by ordering it and having them get it to the closest oreilly that I was near. So I owe Rin shannon and Elizabeth dinner some day I come back out thanks for all the help.
8 years ago (29-09-2017)

Awesome customer service. I went to several other parts stores before o'reilly, the other stores were rude and very unhelpful. The guys at o'reilly took the time to really help despite the fact they were extremely busy.
8 years ago (02-09-2017)

THANK YOU NEAL AND ELIZABETH! !!! Your customer service was top knotch, and even found a local mechanic to help diagnose the easy fix that could of cost me hundreds more than I've already spent today. Thank you! Thank you!
8 years ago (11-09-2017)

They had the fluid, noone else did.
8 years ago (20-01-2018)