Northtown Medical Centre

Horrible clinic. Dr. gumed is the only redeeming quality on this clinic. Run very poorly. Front desk is just as unwelcoming. Book two hrs for these appointment because you will be waiting long.

I had an appointment yesterday at 3:20 pm but they prioritize others that had an appointment later than me. I waited for almost hour and asked the receptionist if I can finally see the doctor. She told me that I'm next in line but called the person who had a 4:05pm appointment. She wasn't even sorry and told me to wait in such a rude manner. No patients deserve such treatment especially that our health is on the line. Never coming back again.

Long wait times. Dr. Gumed is not friendly, and doesn't seem to care that much. Waited a month to hear back about my test results.

Very poor customer service and the doctor has unwelcoming atmosphere. I don't recommend this location to new patients.

If I could give this clinic a zero I would. The ladies in the front were helpful however Dr. Shamaka was very rude and condescending in terms of being able to understand and sympathize with his patients. Came in today looking for help but left feeling disrespected. WOULDN’T recommended him to anyone. And he smells.

I would like to recommend Dr.Gumed to anyone who is looking for a caring and knowledgeable GP. Dr. Gumed has been my family doctor only since September of this year, but I am sure that it was the best decision I've made in ~ 10 years when I went to see her for the fist time;. First of all, she made a treatment plan for my old issue and since we started the plan I am getting better. She also answered all the questions I had that that I couldn't get answers to before. Secondly, she identified a potential problematic area and sent me for a number of tests to make sure I am OK. Lastly, she has a great personality to her: nice and professional. All I was looking in my family dr for years! Interaction with the administration was nothing but a pleasant experience:

Personally I have always found the staff to be friendly and helpful or at the least professional. I have my regular doctor here and found some of the other docs to be good as well. They pretty much get you in on your appointment and never had to wait long. Only complaint is referrals are pretty slow to get but it is more due to the system itself here in Alberta then the staff, they are helpful in trying to find someone else if I complain on wait.

Just recently started seeing Dr. Salem and I'm very impressed so far. You don't feel rushed and he patiently deals with the issues you bring to him. I appreciate that they don't automatically book an appointment with you just because test results come back ... unless those results require some follow up. We're thrilled that we moved over to his practice. Based on the experiences I had with our previous doctor's office staff, his staff are a vast improvement.

The front desk of the doctors side, very poor costumer service . Dr. Salem walked out of the office because I was upset about a medical issue ... again very unprofessional. If their not cancelling your appointments each time then your waiting for over an hour when you have an appointment for a certain time . the Owner of the clinic Dr. Mohammed is never there or always cancels , unprofessional... on the other side where there is chiro, physio, & massage ... their excellent ! Dr. Taha runs a good team .

I Waited for more than an hour for my appointment. The front desk receptionist is very rude and disorganized. Unprofessional environment.

Directions to Northtown Medical Centre with public transportation

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