Northstar Dry Cleaners

Did what was told The blonde employe was smoking
8 years ago (01-05-2017)

I don't use a dry cleaners very often but when I do I go to Northstar. They have been around for decades, are reasonably priced, though they may take a couple of days to get back, but I plan accordingly. The reason for this review is because recently I was taking in a suit for my nephew to get cleaned and my husband asked me to take in his suit pants, too. He mentioned that they had needed cleaning since our son's wedding back in August. It was now April. On the bottom 9 inches of his custom made suit pants was a white filmy substance. I asked him what this was and he told me that it was shoe goo. He had tried to do a temporary fix on his dress shoes the morning of the wedding, which did not work, and inadvertently got the shoe goo on the pant leg. He soaked them after the wedding and let them dry. FOR 8 MONTHS! I thought that it was a lost cause but was very happily surprised when I came back to pick up the pants and they looked perfect! Thank you, Northstar. Paying $2.50 instead of having to pay to have new pants made is awesome!
11 years ago (12-05-2014)

Place was closed during hours it states are open. Please update yur website.
8 years ago (05-11-2016)

Had a very nice down featherbed, took it in for cleaning. Northstar had for 3 weeks. When I called the woman on the phone said that they had been busy and were behind on orders.Being it was summer I wasent missing it too much, and when it got to be october I realized it had been there for 3 months,no call. When I finally contacted them they told me it was ready and to come pick it up. Excited to finaly get it back I rushed right over.the woman behind the counter asked for my claim ticket (witch I had ratholled in my cars dash so I wouldent loose it) and I gave it to her. She went to the back of the cleaners and returned whith what I thought was my featherbed. When I removed the plastic wrap I found someones (not fit for the goodwill) comforter, NOT MY FEATHERBED!!! Well, to shorten the story I contacter the owner and he refused to make it right,or that they made any error at all,and it wasent his problem. I would sugest not taking anything of value there.Makes me mad just thinking about it.
11 years ago (07-02-2014)

Ruined my clothes! I've been going here for over 15 years. New owners/operators now that don't seem to care about quality work. Never going back here.
9 years ago (25-05-2016)