Northrim Bank

I love all the hard working people I meet at this bank and it is the only reason I am still at this bank. Corporate is full of idiots. They change their phone and internet banking system every few years and they choose vendors that no one else uses. You can not even change your password on the phone app with this system and it locks you out occasionally even if you have not used it for a while. I have a company id number, a user number, a passcode, and a vrc number. all 4 of these numbers they think i should have memorized when I contact them. not to mention my account numbers. I use 6 other banking systems. matvalley fcu, denali fcu, wells fargo, capitol one, bank of america, and citi bank. Only this one bank has this ridiculous system. I would just be laughing at this if I was not being drug through it regularly.
8 years ago (14-09-2017)

Northrim staff at the Anchorage Old Seward branch are friendly and helpful. They take the initiative to recognize their customers and provide beyond the required service to call patrons by name. We bank w/Northrim for both business and personal needs.
9 years ago (22-10-2016)

They are lazy.
11 years ago (30-04-2015)