Newberg Travelodge Suites

This hotel made up for its mild deficiencies in providing over-the-top service in other areas. The mild deficiencies are that the beds are a little hard and there was no shampoo automatically provided, but the WiFi was the fastest that I've ever experienced in a hotel and everything was well kept and comfortable. The breakfast provided was excellent and quick for a continental breakfast as it provided the regular pastries as well as breakfast sandwiches and burritos, which made my morning. The staff was very friendly and helpful and when I left some items at the hotel, they went out of their way to help. The pool area was a nice place to relax after a long day and it was clean and the temperature of the jacuzzi was perfect. Overall, I was very impressed with the quality of this hotel.
8 years ago (14-11-2017)

I tried to book online through the Travelodge website. I called to check on the pet policy before I finished booking and the guy told me that if I book online to call and make sure that it goes through and everything is set. So, while I had him on the phone, I told him that the site was giving me the option of a pet friendly room with two queen beds and the price it was offering. He told me that there weren't any rooms available. What good is booking a room online if they aren't going to honor it when you arrive? Moving on to the next place. I've always booked online for other hotels and have never had an issue. Too bad since I come to the Newberg frequently.
8 years ago (06-10-2017)

Stayed here on out way through to Lincoln City. Loved it so much we stayed again on our way back!
8 years ago (28-12-2017)

Managers here should probably be a little friendly but otherwise clean quiet and awesome breakfast
8 years ago (30-12-2017)

Terrible service when it comes to customer service. We made a reservation to stay there and no where was it stated until already paid that it was a 21 or older age requirement, we called to see if we could get a refund or stay at a younger age but there was no manager or anyone with authority on site to answer our request and were told to call back in two hours. We didnt have two hours to call back, we needed a place to stay for a family emergency. We contacted them back to try and get a refund or even a partial refund of some sort and then they finally tell us that they would wave the age requirment for us after we were already booked into a different hotel. We would have been happy with a partial refund or something but the manager/owner refused to help us at at all other than telling us that he could wave the age limit while we were alredy in a different hotel for the night. I would have loved to stay at this hotel in the future but i must say that this first time experiance has really put a damper on my thoughts for this establishment. The owner of the hotel refuses to release the funds back to the travel agent that we booked through so we can get our money back so we are stuck paying for two hotels and no help from this establishment at all in our situation. The reservation was under the name of my girlfriend Katie.
8 years ago (09-12-2017)