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Reviews, get directions and information for National Car Rental

National Car Rental

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National Car Rental - Bypass the Counter at the Airport. Find low car rental rates for business and airport car rentals. Join Emerald Club, our frequent renter program to save time and money.

Address: 1602 Northfield Rd, Nanaimo, BC V9S 3A7, Canada
Phone: (250) 758-3509
State: British Columbia
County: Nanaimo
City: Nanaimo
Zip Code: V9S 3A7


Opening Hours

Monday: 7:15 AM – 6:00 PM
Tuesday: 7:15 AM – 6:00 PM
Wednesday: 7:15 AM – 6:00 PM
Thursday: 7:15 AM – 6:00 PM
Friday: 7:15 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM


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Reviews
We use this location at least a few times a month. They are always courteous, clean and overall pleasant to work with. Thank You.
7 years ago (28-02-2018)
Bought two cars here, and two cars too much. Both had issues within months of purchase and my trust was deeply taken advantaged of when my family looked at a vechicle which had no rust underneath and went through with the paperwork was told to pick it up the following day and was given the same model but with lots of rust underneath and figured the vechicle that they tricked us into driving away with was from Quebec so that’s why there was so much rust underneath. Ended my business with them after that. Service is poor “go drive yourself” “all I can do is give you a full tank a gas”. For someone ripping people off at least give them better incentives especially return customers.
8 years ago (22-11-2017)
Friendly staff, (currently) fresh new cars (Hyundai Accent) and cheap rates. No troubles whatsoever.
8 years ago (29-08-2017)
I booked a car for a family member with National at the Northfield Road location on Friday Aug 4th. She was coming from Vancouver to Nanaimo and needed a car to drive up island. When I booked it I was told that National would pick her up at the Ferry Terminal in Departure Bay and take her to the office to do the paper work. When she arrived she called and was told a driver would be on the way to collect her. After 30 minutes wait she called again and was told that they do not offer this service and was advised to take a taxi to their office. She was told that the taxi would give her a good rate if she mentioned "National Car Rental" but the taxi driver knew nothing of this arrangement. I have used National in the past and they have picked me up from the ferry to their office. I am very disappointed that on my recommendation my sister rented the car from you folks and was not accommodated as was told over the phone the first time. I suggest you inform your staff that there is a pick up service provided from Departure Bay Ferry to your office. My sister ended up paying for the taxi and the charges associated with rental.
8 years ago (06-08-2017)
Worst national car rental I've ever been to. Rent from national once a week and this franchise location treats you like you've never been there before. No coverage. Third party insurance. Rinky dink operation. Rafael is the guy you don't want to talk to. Terrible terrible service.
8 years ago (13-07-2017)
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