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Budget Car & Truck Rental

  1. Nanaimo
  2. Nanoose Bay Car Rental

Reviews, get directions and information for Budget Car & Truck Rental

Budget Car & Truck Rental

Story

Budget Car and Truck Rental Nanaimo operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

Address: 33 Terminal Avenue South, Nanaimo, BC V9R 5C4, Canada
Phone: (250) 760-7368
State: British Columbia
County: Nanaimo
City: Nanaimo
Zip Code: V9R 5C4


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
I’ve never received such poor service. I came all the way from Toronto specifically to visit Macmillan provincial park and the north. As I am 24 I rented a car knowing I’d have to pay extra for young driver insurance. I got to the rental place and they asked for my proof of insurance I was never advised in any emails from budget that I need to bring this document they asked for a scanned copy or faxed as if my family in the 21st centuries has a fax machine. I was not able to call my insurance company as it’s a long weekend and they were closed. The staff had no other options I was even willing to pay more to get their insurance but they said their was nothing, what kind of business turns away a customer that is willing to pay extra ??? I found out this is a licensee location and that’s why this happened, with no clear distinguisher between a licensee location and otherwise - I will NEVER rent from budget again I have rented from other companies even in Europe and had 0 issues this was the worst experience and I have wasted my hotel stay and went home on the next ferry. Highly recommend no one waste their time here.
7 years ago (17-02-2018)
Great staff; friendly and informative. Good car: great experience. Free shuttle bus from Depature Bay (Feb 2018)
7 years ago (01-03-2018)
The rental car that I rented from Victoria and drove to Nanaimo was broken into, probably by some tweeker transient. It was parked in downtown and I found burnt foil next to it. An envelope with my name was taken, but happened to be empty, unbeknownst to them. I drove it to the Nanaimo Budget rental office with the window shattered holding a cardboard over the shattered window so the glass still hanging in the window wouldn’t hit me in the face. The robot employees had zero empathy and had the nerve to ask me “did you fill it up with gas??”. Really??? I was victimized on vacation and all you can do is follow the script on your job description. I drove with cardboard trying not to get pelted with glass and all you can ask us “did you fill it up?”. What is wrong with today’s generation that they cannot apply common sense? Or they don’t have any. My vacation was ruined having to secure the broken glass because your company has no contingency plan for this. I drove it unsafely to your location to save you money on a tow and the best you can do is mutter the pre-rehearsed “did you fill it up with gas?”. Ugggh, Thanks for your condolences and hospitality to Nanaimo all the way from US.
7 years ago (04-03-2018)
I was surprised how good the service was after getting used to awful service at all car rental companies. Th shuttle service was quick to come upon request and both drivers (pick up driver and drop-off driver) were very friendly, the front desk was great too. I am very happy with this branch and will use them again for our next trip.
8 years ago (15-10-2017)
No issues. My go to rental location when picking up from Nanaimo as I do 3 - 4x per year. Would recommend.
8 years ago (24-11-2017)
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