NAPA AUTOPRO - Todd's Southend Car Care

These guys are amazing. They are so honest and always explain things to me in a way that I understand. They always have the customer's best interest in mind, and I bring my car there knowing that they won't try to take advantage of me and make me pay for things my car doesn't need. Great shop, I tell everyone about it and I won't bring my car anywhere else!
7 years ago (09-01-2018)

So disappointed as this place is so popular and I've enjoyed their service for a couple of years now! They actually just won best of gold in the coast. They didn't earn gold today in my opinion! I dropped my car off at 7:20 a.m., book the appointment 3 weeks prior, told them be dropping it off and picking up after work. I show up and my car is not even close to being completed or started for that matter! Clearly they've overbooked and didn't set the proper expectation to the customer so that I could prepare not to have a car after a long day's work at the Children's Hospital! I was clearly frustrated but employee Chris Cobb didn't have to shout at me demanding me to come into the service area so he could prove to me how backed up they were and when I refused he threw my key at me and escorted me out! I wasted cab money this morning getting back to work, and came home with no Tire or oil change.
7 years ago (09-11-2017)

Had a nail in a tire, just before I had to leave on a 4 hour drive for Xmas. They took me in and patched the tire on no notice so I could make the trip. Really appreciated the service, thanks again guys!
7 years ago (23-12-2017)

Great prices. Friendly service. Always a happy customer!
7 years ago (07-12-2017)

good work, but the price is little bit high compare to some other shop. So better shop around before paying high prices.
7 years ago (16-10-2017)