Minnco Credit Union

I would have rated minnco a 5 star 3 years ago, because as long as things are great they are great, but if you ever go through a financial hardship they will turn on you and offer no assistance, only harassing phone calls, locked accounts. After being a member for 20 years and over 30 loans paying literally 100s of thousands in interest over the years. I ran into a situation where I wasn't paid for a job right away and would need a short term loan to cover costs for a few months, this sort of loan was done for me multiple times before, this time I was told I didn't qualify, debt to income too high, without this loan I explained that I would be late on my loan payments the next few months, this led to late payment after late payment, which destroyed my credit and made any future loan impossible, they locked both my business and personal accounts and left them locked after I paid up my loans, added unreasonable fees and made no attempt to remedy the situation. I explained the situation and got only disrespectful demanding phone calls from Sherry, pleaded my case with Mark and Doug, and a couple others and got nothing, only person who would call back was Sherry with another humiliating phone call in which she offered no assistance or understanding. I was able to get all loans caught up and paid off, like I always had, credit will return, but will never forget the lack of decency that they showed to a long time member
9 years ago (26-10-2017)

If you ever get an insurance payout check for lets say... totaling your vehicle out, don't bank at Minnco Credit Union. They'll take your check and hold it ransom for 7 business days because apparently they don't trust Progressive, but they'll promptly cash any other personal check made for the same amount from any Tom, Dick, or Harry. This is just my most recent problem with Minnco. They've also had "technical" problems causing me to not receive my work direct deposit for half a day or more on more than one occasion. I've been a customer for 12 years and I think it's finally time to go somewhere else.
9 years ago (03-10-2017)

I love this bank! Awesome customer service, always friendly, and the teller knows me by name and always sweet to my son. Thank you Toney.
9 years ago (21-07-2017)

Been going here for nearly 10 years now and love it!! I used to be with TCF but after some issues with them I decided to try Minnco. They are genuinely the nicest people ever, they always go above and beyond and do seem to truly care about you. They even remember me by name when I stop in! I've taken out and paid off multiple loans here and they have the lowest interest rates I've ever seen. I wouldn't bank anywhere else, love this place!
10 years ago (27-02-2017)

Been with the credit union for about 5 years its always the same story poor customer service, always end up get a better interest rate on a car loan or personal loan elsewhere. I will be changing banks
10 years ago (24-02-2017)