Anoka Hennepin Credit Union

Had a family emergency. Was told we qualified for a small loan. Our collateral was more than what the loan was for. After several days of hearing nothing we called. The manager told us we couldn't get it, and when we explained how we were assured by the employee that handles loans that we would get it, the manager said there was no way she would of told us that. We even told her to watch the video from the camera in the office to prove it. Of course that didn't happen
9 years ago (21-07-2017)

Friendly, knowledgeable staff. Been banking here since 2003 and have had loans with them as well. Nice to be treated like a neighbor and not just a number.
10 years ago (11-06-2016)

Perfect great experience !!would recommend if thinking about getting a loan plus low rates
11 years ago (09-07-2015)

No one answers the phone just makes a load ring
10 years ago (23-11-2016)

This credit union has awful customer service and is very unfriendly and unsupportive of military members. I am stationed out of state and trying to get paper work done with them to get my money from my own account is like pulling teeth every time. Whoever I speak with on the help line always gives me an attitude as well. I am trying to close out the bank account but go figure they won't email the paperwork to me to do that even. Their fees are outrageous as well.
12 years ago (13-11-2014)