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Reviews, get directions and information for Michaels

Michaels

Story

North America’s largest specialty retailer of arts, crafts, framing, floral, wall décor, and seasonal merchandise for the hobbyist and do-it-yourself home decorator. Michaels produces ten exclusive private brands including Recollections®, Studio Decor™, Bead Landing®, Creatology®, Ashland®, Celebrate It®, Art Minds®, Artist’s Loft®, Craft Smart® and Loops & Threads®.

Address: 11211 SE 82nd Ave f, Clackamas, OR 97086, USA
Phone: (503) 652-0465
State: Oregon
County: Clackamas County
City: Clackamas
Zip Code: 97086


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM


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Reviews
I'm so disappointed in Michael's right now. I've been happily shopping at this location for years...YEARS. This morning I went in to this location with my toddler to make several purchases. First of all, they've completely reorganized the store, and it feels disjointed. My toddler was walking happily along with me, but with the way they have reorganized, I didn't feel that I could safely keep an eye on my toddler and shop, and so I put her into my cart. She was not happy about this, and started screaming. I continued shopping for a minute to see if she would calm down. As I approached the next aisle I needed, I realized it was full of large boxes stacked 2 or 3 high, and one end of the aisle was completely blocked by boxes. I walked through a different aisle to try and get in the other side, and found that to be blocked on one side by a large ladder. There was an employee standing there and so I asked, if there was any way I could get into the aisle and get what I needed. His response? "I dunno, I'd like to know too." By this point, my toddler was starting to calm down, but instead of just walking away and finding the appropriate associate, or using a walkie talkie to try to reach someone, he walked up behind me and hollored at the top of his lungs in a way that indicated he was trying to "out yell" my toddler for someone's assistance on our aisle. The yelling frightened my toddler who immediately ramped up her screaming again. I gave up out of disappointment and frustration, put over $100 worth of merchandise back on the shelves, and walked out empty handed. I am the mother of 3 children, I know how volatile shopping with a toddler can be, and I understand that some may not feel tolerance toward a toddler screaming through the store (it's never really bothered me, I just feel immense empathy for both the toddler and the parent,) but I also feel like yelling over my child instead of walking away to find someone is highly unprofessional and inappropriate. I also feel like Michaels should consider stocking their shelves or moving products around the store outside of business hours. It's extraordinarily frustrating as a shopper to not be able to access the products I made a special trip to the location to purchase. I am a loyal shopper, I frequent Michaels because they have served me well in the past, and I hadn't planned to use the Hobby Lobby down the street when it opens in a few weeks, but if this is the type of experience I can expect from Michael's in the future, then I will likely take my business elsewhere or to Amazon.
7 years ago (14-05-2018)
I love this store. Just.Love.This.Store...so organized and easy to navigate.
7 years ago (02-05-2018)
Large selection, but so overpriced. Good for crafting in a pinch.
7 years ago (14-05-2018)
This place has everything. Love the coupons
7 years ago (16-05-2018)
I love Michael's! it's a great place to get arts and craft supplies and the stack is always very friendly and helpful
7 years ago (09-02-2018)
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