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Reviews, get directions and information for Medicus

Medicus
"Médicus est le chef de file québécois en matière d'orthèses et prothèses orthèses plantaires, orthèses de genou, orthèses des membres inférieurs et supérieurs, orthèses pour enfants, de compression, chaussures orthopédiques, d'équipements médicaux quadriporteurs, ambulateurs, marchettes, béquilles, cannes, fauteuils roulants et soins à domicile fauteuils auto-souleveur, lits et matelas, aides à la salles de bains. La succursale de Pointe-Claire s'engage à faciliter votre vie quotidienne et contribuer à votre mieux-être. Consultez nos orthésistes-prothésistes diplômés ainsi que les conseillers Médicus Pointe-Claire sont à votre écoute."
Address: 955 Boul Saint-Jean, Pointe-Claire, QC H9R 5K3, Canada
Phone: (514) 782-2222
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Pointe-Claire
Zip Code: H9R 5K3


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Don't waste your time. Went in person on Oct 24 and booked an appointment for a fitting. Was told Nov 4, 9am and put it in my calendar while still standing at the front desk. Show up today and was told I have no appointment. The receptionist is tapping the screen saying it was on Nov 3 and I missed the appointment. No phone call or e-mails to confirm the appointment or advise of the missed appointment even though she called me 2 minutes after I had made the appointment to ask for an e-mail address? Re-arranged my work day and kid drop offs to drive 30 mins for this appointment to be told condescendingly I missed my appointment while the receptionist taps the screen. Then she tells me it's ok I will just have to wait, no apology for the error at all. That is when I asked for my prescription back and left.
Talk about incompetence! We were there for an elbow sling and Mr. Rachid Gadiri spent 45 minutes trying to figure out how to put the sling on while reading the instruction manual. At some point I found a video on YouTube to show Mr. Gadiri the proper way to install it. He then fiddled with the sling and knocked the fractured elbow at exactly where it`s broken. No apology whatsoever. If I could give zero star I would!
Quality of store items is very poor! And no refunds once the item has left the store! I will NOT be purchasing anything else through Medicus! Horrible customer services! I highly recommend you find an alternative supplier for your medical needs!
We had a knee brace made for my wife, very professional, good explanation on how to use brace
Had to come here for a foot brace. The service was excellent and reassuring. I left without any questions.
it looks like a tech personnel is not very professional & the dates are not being respected as was promised
I recommend rachid for orthotics
Mr Rachid Gadiri was absolutely amazing. I did not know I needed an appointment because the pharmacy referred me to this place, but Mr Gadiri was so kind to fit me in before his next appointment. He did not rush, but took the time to measure my leg and foot for compression socks due to varicose veins on my left leg. He took the time to explain how even if o get a surgery to remove the vein, o should consider wearing the compression socks afterwards, given my body will have to compensation with my blood circulating in through another vein. I also have a unusual arch in my foot and he therefore gave me some great tips as to what to look for when purchasing running shoes to assure one leg is not carrying all the weight when walking or jogging. In addition, Sarah at reception with extremely kind a d also took the time to explain how to wash my socks and to assure I put my bill in my income tax return. I highly recommend this team!
Translated by Google Unfortunately, after finally consulting a podiatrist, the proposed size was not the right one, moreover not having worn the shoes, the return policy required the box, which I no longer had, therefore a loss of $300. Original Malheureusement, après avoir consulter finalement une podiatre, la pointure proposée n était pas la bonne, de plus n ayant pas porter les chaussures ,la politique de retour exigeait la boîte, ce que je n avais plus, donc une perte de $300.
Translated by Google Third visit today for my tibial orthosis and always excellent service. I had damaged the orthosis by being a little too fast when I put it on . The orthotist Mr. Rachid Gadiri repaired everything free of charge and as during the two other visits, he gave me excellent advice and encouragement regarding the evolution of my drop foot problem. Original Troisième visite aujourd’hui pour mon orthèse tibiale et toujours un excellent service. J’avais endommagé l’orthèse en étant un peu trop rapide lorsque je la mettais . L’orthésiste monsieur Rachid Gadiri a réparé le tout sans frais et comme lors des deux autres visites, il m’a prodigué d’excellents conseils et des encouragements relatifs à l’évolution de mon problème de pied tombant.
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Directions to Medicus with public transportation


Revcon / Place Frontenac 40 meters
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Saint-Jean / Brunswick 110 meters
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Brunswick / Revcon 120 meters
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Saint-Jean / Brunswick 130 meters
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Brunswick / Revcon 130 meters
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