Medical Center Generations

I've been trying to reach them for days. The phone system is either broken or no one is answering.

I just called to make an appointment with my family doctor. I read the reviews and prepared myself for an hour wait on the phone.nnI called around 4 P.M. and my call took 5 minutes and 25 seconds and I had zero problems.

Very very long wait time to get in line. Minimum 45 minutes for each call. It's a shame. This causes great frustration. On the other hand, Manon, the secretary, when we are in person is a breeze. Hats off to her and her smile, her help and listening.

I called at 8am, only 5 minutes on hold, and got an appointment the same day. Excellent service from the receptionist and only 10 minutes of waiting to see the doctor.

The wait is always hellish, on the phone and on site! The receptionists give the worst service! They dare to say that I'm late while I've been waiting in line in front of them for 15 minutes. They pass one customer every 10 minutes... it's getting ridiculous!