McDonald's

Normally it's fine but this morning I got a literal cup of water with cream and sugar as coffee. Can't even go back because the door isn't open

I'm a huge fan of the Grinch so when I heard the Grinch meal was here, I hurried down to get an adult happy meal and a child happy meal. Was I ever disappointed with my Grinch meal! First of, the cashier didn't even know I could choose a Big Mac instead of chicken mcnuggets. She had to turn around to see the big screen advertising the Grinch meal. Ok, staff wasn't aware of the new promo. When I got the food, it wasn't in a Grinch box. I was disappointed. The Grinch meal wasn't cheap to begin with. At $16.89, you get a Big Mac combo meal with a pair of socks. When you add it up, its not a deal. You're paying for every item in it including the socks. You can't buy the socks directly but you can buy the toy only that comes with the child's happy meal.nnI noted they had a stack of Grinch boxes behind the cashier and yet they did not package my Grinch meal in it. Why tempt me and charge premium?nnThe child happy meal was in a regular box with no Grinch advertising at all. Another disappointment. We grabbed our meals and found the napkin dispenser was empty. First time, first McDonald's that supplies were depleted. When we got home, we noticed we had the shaker bag and dill pickle package but no fries. Blasting mad, I jumped back into my car, drove back to McDonald's and complained. There was no apology. The cashier grabbed some fries and gave it to me. I told her that the rest of my food was now cold and all she did was shrugged her shoulders. Poor service. Poor attitude. Not returning here, Grinch or not.

Food was prepared well but they forgot items and for some reason McDonald's refuses to give napkins anymore. You'd think if I order food for 2 adults and a kid you'd give us a couple napkins, especially now that we pay a billion dollar corporation 25cents for a paper bag.

Simrin somehow a manager & her staff were completely rude & disrespectful rushing us to take our order saying we were wasting their time. Also none of the kitchen staff were using gloves or using any sanitary precautions. Never leave negative reviews but just had to share this horrible experience.

I have never encountered such a rude manager. After repeatedly confirming whether there was sauce for the McNuggets when picking up my order, I received a definite “yes.” However, when I got home and opened the bag, there wasn’t a single packet of sauce inside. Even the toy for the kids’ meal was missing.nnWhen I went back to ask for the sauce, they told me it was a minor issue and said, “Just take the sauce and leave.” They even blamed me, saying, “It’s your own responsibility. Why didn’t you check before leaving?” Furthermore, they claimed that only those who pay their salaries are entitled to reason with them. The service attitude was the worst I’ve ever seen.nnThis isn’t the first time something like this has happened. On many previous occasions, the number of McNuggets in my order was less than it should have been.