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Reviews, get directions and information for McDonald's

McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.

Address: 103 N Caroline St, Herkimer, NY 13350, USA
Phone: (315) 866-7970
State: New York
County: Herkimer County
Zip Code: 13350



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Reviews
Good! The only shortfall was the staff didn’t wipe the tables that much so not all tables were clean.
Waited almost an hour to get 3 sandwiches, a large fry, and 2 large sodas. Had to request a refund because I had no time. Employees in grill area were very slow and employees running front counter were putting together orders for the drive thru and 6 people were waiting on food after we ordered.
This is one of the nicest McDonald’s I’ve ever been to. The service is quick and friendly and I’ve never had an issue with the food. The atmosphere is what you’d expect at a fast food restaurant but everything else about this location is very good.
The food is fine, but every time I go into this McDonald's, they practically ignore the front counter. If you need help with something, you can stand directly at the counter and the staff will walk past and not even acknowledge you over and over until you get their attention yourself. It also takes them forever to just make a drink at front counter. So, if you go here, I recommend the drive thru, they seem to actually pay attention to those customers. Not to mention the lobby is always trashed, and it's nearly impossible to find a take that isn't sticky.
It was extremely busy, I went through the drive thru and ordered a bacon mcdouble plain with extra bacon. I had told them extra bacon before I said plain so when they hit the plain button it took the extra bacon off, I tried to explain it to the order taker and he swore that the extra bacon was on there, but it wasn't on the screen anymore. Instead of sitting there arguing with him I told my son he was going to have to deal with the regular amount of bacon.
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