Dunkin' Donuts

The lady who took our order was very rude and when I got home she had messed up our order it was a med ice coffee brown surger cookie 2 shots of half and half. When I got home she gave us half decaf half regular. When I called she said I was wrong that I said I wanted half and half coffee and she offered to remake my coffee but I live 15 min away and she wanted me to bring the messed up coffee back. The service was so horrible very upsetting

I ordered half dozen donuts, only asked for 1 to be old fashioned for a toddler who likes to make messes was trying to avoid that I then said surprise me on the other 5. Well I sure was surprised when I opened the box. I do not like these I will not eat them I am super upset next time I will specify but I’ve done this before and never had this issue I feel it was lazy

Customer service is rude, jasmine had an attitude when we asked for cold foam on our drink or even on the side when any other dunkin I can get it. Drink also didn’t taste right.

Finally leaving a review on my hometown Dunkin'. Service has gone downhill in the last year, with food being rock hard and sandwiches featuring eggs and meat that are rubbery and seemingly old. Icing on the cake was after corporate Dunkin' still hasn't given me a refund from over a month ago and given this number and that number to call, this Dunkin' can't even offer to make it right. A single meal. Management has also watched me stand at the counter for 15 minutes a couple times without so much as a hello. All in all, if you're trying to stop, just hit the next town over. This isn't worth the hassle and wait.

Coffee is ok, donuts are good, service for drive-thru a n d door dash seems to be their priority, walk in service/wait time is very poor compared to othe Dunkins