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Reviews, get directions and information for Dunkin' Donuts

Dunkin' Donuts

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Dunkin' Donuts is an all-day, everyday stop for coffee, breakfast, donuts, and baked goods. Stop for a breakfast sandwich or enjoy one of our deli sandwiches for lunch!

Address: 505 W State St, Herkimer, NY 13350, USA
Phone: (315) 866-9811
State: New York
County: Herkimer County
Zip Code: 13350



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Reviews
I ordered half dozen donuts, only asked for 1 to be old fashioned for a toddler who likes to make messes was trying to avoid that I then said surprise me on the other 5. Well I sure was surprised when I opened the box. I do not like these I will not eat them I am super upset next time I will specify but I’ve done this before and never had this issue I feel it was lazy
Finally leaving a review on my hometown Dunkin'. Service has gone downhill in the last year, with food being rock hard and sandwiches featuring eggs and meat that are rubbery and seemingly old. Icing on the cake was after corporate Dunkin' still hasn't given me a refund from over a month ago and given this number and that number to call, this Dunkin' can't even offer to make it right. A single meal. Management has also watched me stand at the counter for 15 minutes a couple times without so much as a hello. All in all, if you're trying to stop, just hit the next town over. This isn't worth the hassle and wait.
Literally the worst Dunkin you can go to number 1 when you order they let the line go out into the road etc because they only allow one car at the drive through window at a time. So well that one car is up at the window the car behind them is sitting at the speaker don’t get greater told to wait a minute or anything. Service is beyond slow. Number two, you wait in line for 20 minutes to be told oh sorry we cant accept 50$ or 100$ bills. Literally the only Dunkin I’ve ever Hurd even say that and I’ve been going to Dunkin for years! Could you guys not afford a marker to check bills, would you like me to buy you one so the next time I pay with a 100$ you can check it? lol pathetic if you ask me that slow service they have mark my words will cause a car accident and someone will end up loosing their life because they don’t know how to run a business
Coffee is ok, donuts are good, service for drive-thru a n d door dash seems to be their priority, walk in service/wait time is very poor compared to othe Dunkins
Ordered via the Mobile App, a customised drink and an assortment of donut holes. My drink customisations were completely ignored, and my “assorted” donut holes were all the jelly filled ones. Never going back
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