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McDonald's

  1. Brampton
  2. Brampton Fast Food Restaurant

Reviews, get directions and information for McDonald's

McDonald's
Classic, long-running fast-food chain known for its burgers & fries.
Address: 160 Sandalwood Pkwy E, Brampton, ON L6Z 3S4, Canada
Phone: (905) 840-0700
State: Ontario
County: Regional Municipality of Peel
City: Brampton
Zip Code: L6Z 3S4


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Usually when I order I order curbside On Tuesday May 13/2025 at 5:16pm I went inside to order. First of all the pop machines were disgusting and they were empty and also no ice. The real problem was where they place your takeout bag there was a dirty Q -Tip. I called over the manager to show her and she laughed and said it must of been a customer. She walked away and left it there. Too many problems with accuracy with orders and cleanliness at this McDonald’s. I don’t think I will be back there.
I rarely leave reviews, but I feel compelled to share my recent experience at this McDonald’s location because it was both frustrating and disappointing. I placed a simple mobile order for a medium fries and waited patiently at the counter. Despite standing there for quite some time, there was no acknowledgment from any of the staff. I couldn’t help but notice that customers who placed similar orders after me were receiving their food first, while my order: #2116 was skipped entirely as they called out 2115, 2117, 2118, and so on.nnI fully understand that staffing was limited when I was there, and I wasn’t trying to make a scene. However, after standing there for a while without any recognition, I approached a crew member working the drinks station to ask about my order and pointed out that it appeared to have been skipped. She did ask the supervisor working the fries station to check right away, but then cut me off mid-sentence and said mistakes can happen, that my order was probably “accidentally deleted.”nnWhat shocked me most was that when I mentioned feeling ignored while I stood waiting, she called me out in front of other customers and said I had “an attitude.” I responded by saying, “I’m not having an attitude”, but as someone who’s been standing here waiting for a while, I’ll admit I’m understandably frustrated. Her remark was uncalled for, unprofessional, and humiliating. Rather than helping to de-escalate the situation, it only made things worse; the opposite of what good customer service should do. I later asked for her name and was told though I couldn’t hear well due to the food court noise that it was “Taylani.”nnWhen I eventually spoke to the on-duty supervisor, she seemed a bit overwhelmed but was apologetic and replaced/upgraded my fries, which I appreciated. Still, this experience left me feeling dismissed and embarrassed, especially as the issue could have been resolved with just acknowledgment and empathy.nnAdditionally, I noticed that none of the staff appeared to be wearing name tags, which made it difficult to identify the employee in question. I’m unsure of McDonald’s current policies on name tags, but I believe it would help with accountability and transparency in situations like this.nnWhile I recognize that mistakes happen, the lack of communication, the dismissive attitude, and being called out publicly were unacceptable. I have already escalated this matter and will continue to do so, as I’ve noticed other recent reviews describing similar experiences at this location. I believe accountability measures need to be taken to ensure this does not continue.
Went on a Saturday morning/afternoon for brunch. It wasn’t busy inside, at all.nnAll the drive thru & uber pick ups took priority over in person guests. It saddens me to know that in person takes a back seat tonnAfter waiting too long, I had to advise that I was there & ordered before all the pickups, drive thru and those other people in line.nnVery disappointed in the service here and my food wasn’t even hot nor was my coffee.
I’m really disappointed with my recent visit. I ordered junio chicken but received something completely different. By the time I noticed, I was already home, which made it even more frustrating. Mistakes happen, but this seems to be happening too often at this location. Paying for food I didn’t receive is unacceptable, and it makes me think twice about coming back. I hope the staff can pay more attention to orders in the future.
I ordered chicken nuggets from this location, and it was a complete disappointment. The nuggets were old, hard, and barely edible. It’s clear they had been sitting out for far too long. For a place as popular as McDonald’s, I expected at least fresh, hot food, but this was unacceptable. The quality control here needs serious improvement. I won’t be coming back to this location anytime soon.
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McDonald's map

Directions to McDonald's with public transportation

Sandalwood Pky E e/of Conestoga Dr 90 meters
7
Sandalwood Pky E w/of Kennedy Rd N 130 meters
2
3
Sandalwood Pkwy w/of Kennedy Rd 200 meters
7
Conestoga Dr opp Loafers Lake Lane 210 meters
2
218
23
3
Sandalwood Pky E w/of Conestoga Dr 220 meters
2
202
23
3
7

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