Maple Leaf Quay

Story

Our staff goes beyond just housing we have created friendly relationships with many of the residents and created an atmosphere where residents feel comfortable and confident in the Maple Leaf Quay community.

Not only do we work hard to create a community among the tenants but we also work hard to create close relationships among the staff so that when conflict does arise the security guards, Property Manager, rental agents, and maintenance staff work together as a team to solve the problem effectively. We have created a sense of community through a number of resident events that are held on-site throughout the year. These events provide a great opportunity

for residents to get to know one another and get to know their neighbours. They create a sense of belonging and a sense of community. For residents who come from out of town, these events mean meeting new people and making new friends. Our biggest event that is held once a year is our resident appreciation BBQ. Residents and their guest come out and enjoy lovely dinner and entertainment hosted by the management team. We want to let our residents know that they are very much appreciated.

Our office is open seven days a week including four days where the office is open until 7pm. We have security on-site 24hrs a day and 7 days a week. This ensures not only the safety

and security of the residents but also assists them with any issues that may arise when the management office is closed. We have live-in superintendents. This, again, assures the residents that in case of emergency there is someone on site and on duty who can assist when any issues arise. We pride ourselves on same day service. When a resident comes down to the office with a service request we strive to have the problem look at and/or corrected on the same day of request depending on the nature of the problem.