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Atlas Suites

  1. Toronto
  2. Toronto Apartments

Reviews, get directions and information for Atlas Suites

Atlas Suites

About

Luxury Furnished Apartments for short-term and long-term stays. www.AtlasSuites.com
Email: [email protected]
Tel: 1800-419-6070
Fax: 1800-419-6067

Story

Atlas Suites provides its customers with short and long term luxury accommodations in Toronto. Our spacious suites, located in prime Downtown and Mississauga locations, are stylishly furnished with a clear focus on the needs of travelers in terms of comfort and practicality. Whether you are visiting Toronto for business or vacation, our executive suites are fully equipped with top-notch modern appliances to ensure the most comfortable stay possible at lower rates than those offered by competitors.

We provide travelers with low-cost alternatives to staying in hotels, without compromising service or quality. On top of that, we hope to provide an even better living experience. Our aim is to make our customers feel as close to home as possible.

At Atlas Suites, we believe in building strong ties with customers through consistently providing premium service and quality.

Products

Luxuriously furnished one, two and three bedroom apartments in Toronto downtown and Mississauga. For details and bookings contact us by
Website: www.AtlasSuites.com
Email: [email protected]
Tel: +1 416 848 4065

Address: 110 Charles Street E Suite 2508 , Toronto M5V 0E9, ON, CA
Phone: (800) 419-6070
State: ON
City: Toronto
Zip Code: M5V 0E9


Opening Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 09:00-17:00
Sunday: 09:00-17:00

Update Info

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Reviews
During our stay, the elevator broke down, with 10 of us trapped inside, including 2 very young children. We notified security via the telecom in the elevator, and they duly contacted the elevator repair personnel. - The security personnel explained that they could not contact the fire department. However, there was likely peak hour traffic that delayed the arrival of the elevator repair personnel. Given the circumstances, we expected them to contact the fire department immediately. We repeatedly requested them to call the fire department, but they refused. Fortunately, one of us had reception in the elevator, and we called the fire department ourselves. After we were rescued by the fire department, who arrived quickly in contrast, the elevator repair personnel still had not arrived. - The security personnel offered to check in on us every 5 minutes. However, they did not and we had to call them repeatedly to request a status update, given that the repair personnel had not arrived after sometime, and we were suffocating in the elevator, due to the small space and that there were 10 of us trapped. - We were not provided with reassurance on the rescue operation, which led to increased anxiety experienced. While the security personnel tried to address the situation, more could have been done, and done much better, especially given the circumstances. We followed up with the management, who duly acknowledged the severity of the issue, but they did not respond further despite multiple follow ups. In addition, the crockery and bed sheets were rather dirty. There were visible stains and dirt inside the crockery and on the bedsheets. The dryer was also dirty, with dirt and hair scattered around the interior.
ZER0 Stars! Booked an apartment for 14 days. Tried to call days before to arrange the key and get instructions. No return calls, no emails, nothing! Front desk said they do not exist and are a problem. Booking.com got a hold of them and said they are canceling the reservation. Still waiting for my money to get returned.
This place is the worst place I have ever stayed! We had arrived a bit early to the apartment and the security said they hadn't got the key yet so we have to wait until 15:00. We waited until 1500 and finally they told us they couldn't find our booking. Later on a man without introducing who he is suddenly came to us and asked about our name and where did we book the suite. They kept saying they didn't have our booking and had no intention to do more. Finally one of my friend heard that man was saying his name and found out they made a mistake on the name. My friend made the booking by Agoda with her name and used her husband's credit card to hold the booking as we were requested to pay to the suite directly. The suite used credit card holder as the booker so they couldn't find our booking. That man came to us and kept saying "we don't know why! We have no idea!" with a very bad attitude! We even showed our booking reference to him but he just kept saying the same sentences! I can't believe the hotel staff is so arrogant! He should be here to solve problem for his customers rather than telling customers they know nothing! We had to explain what exactly happened with the booking problem to him! Then what actually we are paying for? A room only without any service only? After clarifying everything, he just asked the security to pass the key to us without telling us anything about the room. It made me feel like begging for the suite! There is no apologies from him of course! I don't even who he is! Besides, the room cleanliness was poor. I would never choose the place to stay again!
Absolute scam, first off the photos of the suite were of a completely different unit that is more spacious then the one we were given. And we booked it on Expedia then the front desk said it’s an air bnb and need to contact host for extra key, it’s frustrating also no air conditioning, no shampoo and no balcony when the page said it was all included. Atlas hotel needs to re brand and the owner should be fined.
Must have multiple cleaners and no supervision. Our suite is far from clean. Sheets probably are. If you are ok with the last person's greasy finger prints on all surfaces, shower doors to kitchen cupboard. gunk on the glass table at every spot, lipstick on the wine glasses, fridge shelves with gunk and splatter on every shelf. Black hairs stuck to the white face of the washing machine. Nice view if you dont mind looking past the puke stuck to the balcony. I'd say health code violations everywhere. Requests for rectification met with; yes what time tomorrrow = no show and 'you needed to be there you have both our keys' next day stayed in till 4:30 waiting for cleaning lady =no show two and more excuses, no return calls, refusal to allow us to move on to another place. Prepayment demanded for a reason at this place. Great location.
Stayed here for a week during vacation and it was wonderful! Love the location and amenities as well as how polite the staff are, anytime we had an issue or a question they were right there to help. The rooms were lovely and very clean I would definitely recommend!
Stayed here for 3 nights. Very smooth check in and customer service was extremely prompt in ironing out a couple of requests. The room itself was very clean and comfortable.
This hotel is completely unethical. I tried to speak with the manager, Nadeem to book a room. He was abusive and swore at me on the phone instead of helping me as a customer. NEVER BOOK THIS HOTEL. It is completely disrespectful to customer and in particular, women.
THIS IS NOT A HOTEL!! This building is a PRIVATE RESIDENCE. I have lived here for four years and the short-term renters and AirBnB traffic has ruined this building. Our staff is not here for your benefit.
View is great but that's it. Horrible management, non existing service, dirty, bedding has holes, scratches everywhere including TV screen, leaking electrical kettle
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