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Madison Marriott West

  1. Dane County
  2. Middleton Food

Reviews, get directions and information for Madison Marriott West

Madison Marriott West

About

Minutes from downtown Madison and the University of Wisconsin, the Madison Marriott West offers a convenient stay with comfortable accommodations and great amenities. The hotel also offers more than 50,000 square feet of versatile event space.

Address: 1313 John Q Hammons Dr, Middleton, WI 53562, USA
Phone: (608) 831-2000
State: Wisconsin
County: Dane County
Zip Code: 53562


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Reviews
My company had their holiday party at Madison Marriott West for the 4th time. This was by far my best experience there. Staff was courteous and attentive, and the food was delicious and fresh. We had brisket and chicken as main courses and both were well prepared and seasoned. This topped last year, since food was running out last year and either over or under cooked.
8 years ago (11-12-2017)
Rooms were clean and good size. Beds were smaller than usual. Staff was quick to accommodate requests and fix any issues. Main complaint is the water; way too much chlorine. Showering or washing my face caused my skin to break out in a bright red rash. I had to buy bottled water to brush my teeth, because the taste was overwhelming. Swimming in the pool you can see a white film over the tile and my hair required five washes to remove the chlorine smell.
8 years ago (05-11-2017)
Beautiful hotel with comfortable rooms and good amenities. The location is very convenient to shopping, the University and other area attractions and has plenty of on site parking. The pool and hot tub are reasonably sized but were overcrowded on Saturday night. We were unpleasantly surprised by our interactions with the front desk staff, most notably that the level of customer service was much lower than we've seen before at any Marriott property. Once we notified management of our inability to get specific concerns addressed, they went out of their way to make it right. We are very loyal to the Marriott brand and this mid-range rating is only for this specific property on this particular visit. I am willing to give this location another chance in the future, hoping this was an aberration.
8 years ago (19-10-2017)
Beautiful lobby with lovely bar. The pool and spa were nice as well as the breakfast buffet in the restaurant. The rooms did have an odor (either a weird cleaner fragrance or we were in old smoking rooms).
8 years ago (18-12-2017)
I went for the broadcaster's clinic. First thing I saw was how huge the hotel is. I was in the lobby and it was clean and gorgeous. Second thing I noticed was jow large their conference area was. They also had an actual breakfast for us as well as meal for lunch. I had seen it listed as continental breakfast and had assumed it would include muffins and a couple of Apples. They had apples but much more food. I liked the breakfast and was also impressed with how many types of veggies they included in their lunch for us. I definitely want to go back and stay in the hotel as a guest based on my experience with the staff, the good and cleanliness of the place.
8 years ago (14-10-2017)
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