Macdonald Estates-Residential

All though the building is in a great location, the unit's are beautiful, the amenities are great and the staff are very pleasant I have several complaints for living here for over 2 years. I will be moving out at the end of the month: 1 - There was more than one occasion where building management attempted to enter my apartment without any notice. Luckily my roommate was home for both occasions. This is against the law, and an invasion of privacy. Both the times was for "potential maintenance" that was not requested and formal written notice does need to be provided in advance. Since discussing my concerns, this issue has not continued. 2 - They deny the presence of bugs, however do provide free extermination because it does happen frequently. As long as you're clean it will not affect your apartment, however during major renovations or if the people on your floor are dirty they will migrate through the vents and pipes. 3 - Disorganization of administration and communication in the leasing office. There was a time when I had paid rent via cheque as requested by the leasing office and at a later date they declared payment was never received. All though I personally handed the cheque to the person emailing me. This issue is still being dealt with, I'm sure everything will be figured out but shows how disorganized their office procedures are. 4 - Heating, during the time living hear the heater had "broke" at least once every six months - one time recently being during winter when the weather was -30 to -40 with wind chill. The leasing office issued paper memos in the elevators (that's how the communicate with the building) that each apartment can purchase one heater and will be reimbursed. This was in December 2017 and in which is still have not been reimbursed. 5 - Parking, I managed to negotiate free parking with signing a one year lease, several times. There were a few times I was issued tickets for not paying. The matters were resolved, however the Parking Authority shared with me they did not receive the correct dates from the leasing office which is that reason for the violation. This is small, however on top of many other things is not professional. 6 - The firs alarms going off at 2:00 am, 5:00 am and other times with no information being shared with the tenants. It seems that the issue has stopped as of lately, but there was a period where the alarms would go off every couple of days. When you would ask what happened no explanation or solutions were provided. I can go on and on, for the most part living hear has been a good experience however the issues I listed above are important to take note of.
7 years ago (16-02-2018)

Other than having no heat in the dead of winter , while I have pets that neeed warmth is a huuuuuge issue , or it's not ever working properly.... Why???? It's allways a problem with the water being strickly cold whenever it is needed to be Hot... Why ??? . Other than that im very lucky to have not run into bed bugs. #1 possitive thing... Regardless the parking with an extra 100 $$ is ridiculous. Thus not insolated or air conditioned. So if you dont have a block heater or anything of the sort Good luck in winter conditions. Overall... This place should be a 600 $ rent NOT 880 +..... People are nice but smiles Don't fix problems. Im having to go to swimming pool shower because my place has no water pressure.
7 years ago (07-04-2018)

This place has a huge bed bug infestation! The top floor is infested and so are many other suites. The A.C. barely works and the heat doesn't work at all. There was wall mold in my kitchen... I'd advise any and all people to avoid this place like the plague!! Staff will deny the existence of bed bugs completely.
8 years ago (25-09-2017)

Heat is intermittent in super cold weather.ac not the best in summer.hallwsys cold in winter.Laundry rooms need regular cleaning as I do it sometimes.i shouldnt have to do it but needs to be done.ac is huge issue in summer.hope they get it under control or I will be calling a certain organization to deal with shawdy landlord bs.rent is too much for what we get
8 years ago (13-01-2018)

Been in the building for over 8 years and have been pretty happy thous far, due to the age of the building there is normal issues that get dealt with in a timely manor. I have seen a lot of different faces over the years and have enjoyed most of them. like any apartment building there is not much that can be done regarding bedbugs unit they are found. I myself have had my unit sprayed a few times.
8 years ago (22-06-2017)