Lynn Valley Veterinary Clinic Ltd

I had the best experience at this clinic today. Dr Fok went above and beyond for not only our cat but with my daughter who wants to be a vet. It was a positive and caring environment, right from the front desk through to the examination. I highly recommend this clinic if you can get in.

I have nothing but amazing things to say about Dr Janet McLean. She helped me through a traumatic final few months with our pup Tony and even called me personally when he passed. She was there for our Chihuahua Doug's passing as well and really made a horrible experience tolerable. Other doctors there I recommend are Dr Gardner, Dr Allen and Dr Stone-Mockler. And thank you to the front end reception and technicians doing their best. I hope the new corporate ownership via VCA does not drive up prices and affect the quality of care Lynn Valley has always provided.

We are truly grateful and very appreciative of the wonderful staff and treatment our three-legged dog, Lulu, received at Lynn Valley Veterinary Clinic. We saw Dr. Janet Maclean and the experience was genuinely wonderful! We had no choice but to book an appointment on a weekend, and Dr. Maclean shuffled her lunch in order to care for Lulu. We are very glad to have Lynn Valley as our clinic and wish nothing but the best for this wonderful Veterinary Clinic. From the Assistants to the Veterinary Technicians to the Doctors 5 Star all the way through. Thank you very much for getting our pooch-best-friend back to health <3 - Lulu & Family.

I have had dogs all my life. I have never had a clinic that has treated my family the way that Lynn Valley has. Kind, compassionate, understanding! My guy Floyd has been looked after and pampered by the staff there. He actually enjoys going to the vet. They have done many surgeries over the years with always fantastic results. I would would never take him anywhere else.

This is amazing place, staffed with very caring people. My pet went through a recent health scare rapid onset pneumonia and the folks at LVVC took great care of him, and me. I appreciated how quickly the front desk team was able to put me at ease and fit my dog in for an emergency visit. If you are looking for a responsive team of pet experts, this is it. Thanks again LVVC!

August 15th, 2022 - It makes me extremely sad to write this though I urge all pet owners to consider all the options in the area, if there are any better alternatives as all clinics are overworked and under staffed but this clinics front office support Not All but some individuals should reconsider their reasons for a career working with people and animals. The front office experience is absolutely the worst Ive experienced in 12 years of having a pet. The labour market has options out there in BC. Their personal profile on the website gives a very different impression when dealing in person. I always consider myself calm and pleasant when making a call but usually hold my breath for someone pleasant to answer the phone as I do understand the demands but the response is almost always met with an unpleasant rush with little time to hear the reason for the call. If you don't get a chance to explain why you are calling, how can you be directed correctly or provided with the correct information. Clinics need to invest in their front office with salaries, training and oversight to make sure they give animals the best possible care. Somehow this is no longer a priority and the experience is just brutal. I couldn't imagine walking in with my elderly boy during his last days and experiencing this culture. DR. JOHN BRATTYOriginal founder/shareholders I urge you to to consider all experiences at your clinic/s. Front office customer experience and surgery wait times are extreme currently. All the very best, Mark A.

Dr Gardener was extremely helpful in diagnosing my Saffy Lola’s back/hip problem .She was great with my dog and great with me.job well done

We happily and positively walked into this appointment for our cat’s first annual check up. Needless to say, we left with sadness and bunch of anxiety. The vet saw some redness in our cat’s mouth, and gave 4 options with little to no hope. I will share the first and last option… 1st option: Prescription Antibiotics expensive for 7 days. This would not guarantee anything but would potentially calm the angry gums a bit for a while but not a fix. 4th option: to remove all the teeth. I mean every single one, under general anesthetic, and week/months of recovery…if the poor baba lives through ordeal. Once got home, we managed to give the first dose orally to our cat. He was already bothered after the veterinarian visit, but, after we had given the meds, he got worse. We never attempted another dosages. He vomited couple of times and stopped eating for a day. In the next two days, he stayed hidden under our bed, and gradually re-accented himself, on the third day. During this time, we reached out to other vet and cat experts. Once we told the story, about our once health and strong growing 1.5 year old Ragdoll Cat, sympathies and concerning opinions mounted. Today, is the week post that horrifying experience and visit at this veterinarian. Our kiddy cat is back to normal and we are thankful for that. We will never go back to that place.

Took my puppy in for a rabies vaccine. Was very thankful that they fit me in last minute and Am sure they did a great job but I didn’t appreciate the their lack of communication about what they were doing with my pup. A worker came and took my puppy telling me that they needed to take him to the back to do a quick health assessment and then they would bring him back. I heard him yelping in the back and wondered what was going on. They brought him back to me and told me that they were going to get the vaccine ready… then they just brought me the paperwork and told me to go to the front desk. I paid and when asked more information about the shot found out that they had already given him the shot which was disappointing as I wanted ti be there with him or at least know what was going on, then I asked them to sign my dogs passport which has all his other vaccinations and they said they didn’t need to sign it…. confusing and disrespectful experience.