Lumber Liquidators, Inc.

I drove from twin falls. Trying to save a dollar. Only to not only not save a dollar. But buy $1000 Of flooring that was garbage and not lock. Then had to go buy carpet and home depot in replace of it. And of coarse they wouldn't let me return it because I was over 30 days. This was no cheaper than home depot and even less quality. Just go straight to home depot or lowes and it will be a MUCH better experience. Closer , cheaper and better quality.
7 years ago (10-01-2018)

Cody is amazing! This is our 3rd time of buying flooring and we won't go anywhere else. We are treated like royalty and any questions you have for years to come they will help you. From cleaning and caring for your floor to replacing a piece the dog scratches threw !! Amazing people!! Amazing service!! 5*****service time and time again!!
7 years ago (05-01-2018)

The first guy very informative. The guy doing the est., didn't care. And they had 1 price on the flooring, but when they gave us the est. it was a different price(bait & switch)! Lowes was better! Plus DO NOT buy any underlayment at lumber liq.. Twice as much as any where else. T & A supplies off cloverdale has the underlayment floor pad much cheaper(HALF the price). Do yourself a favor and go somewhere else.
7 years ago (20-12-2017)

I ordered some flooring 3-4 weeks in advance of a planned 70 mile trip to the store. When I arrived, I noticed that there was a sale going on and inquired if I could get the sale price. Morosely and silently, the clerk reported my savings a few moments later. Oh well, I guess we can't all be expected to engage customers with a smile and a little communication. Then he said pull your vehicle up to the door. I did and waited for a long time. Finally, someone noticed that nothing was happening. More waiting. Then I got the news that they didn't have it in stock. I explained my now needless 140 mile round trip. Expecting them to express real regret for their screw-up, I got more deadpan and a date for when the order would arrive (~1.5 weeks). I had expected something like, "Sir, we are so sorry about this. Let me talk to the manager to see what we can do to make this right." But this was not forthcoming. The employees all looked pretty unhappy.
7 years ago (28-10-2017)

We ordered the product online, and when it came to the store a week later it was on sale so Lumber Liquidators voluntarily issued us a refund on the difference. We got the floor laid and it looks great! Seems to be of decent quality, especially for the price. Will definitely use them again if we do any more floors.
8 years ago (28-02-2017)