London Drugs

My wife and I cannot say enough good things about our experience at the London Drugs Photo Lab. After coming from a truly awful experience at another store, we were feeling frustrated and defeated. That all changed the moment we walked in and were greeted by Jackie and Brandon.nnFrom the start, Jackie and Brandon went above and beyond to help us. Not only did they assist us with our printing needs, but they also made us feel truly welcomed, valued, and even like family. Their kindness, professionalism, and genuine care turned a stressful situation into a positive one. They took the time to listen, support us, and ensure everything was exactly as we wanted.nnIt’s rare to find customer service this exceptional, and it deserves to be recognized. On what was already an extremely tough day for us, Jackie and Brandon made it a little easier—and we are so grateful for that.nnA huge thank you to both of them for their outstanding support and warmth. It’s because of people like Jackie and Brandon that London Drugs has earned two very loyal customers. We will definitely be coming back for all our future photo and printing needs!

If you need a medication this is probably not the place to go, three separate visits this year and three times they did not have the medications….nA suggestion to their staff, mention this when you take the prescription and not make people sick wait and assume they want to still wait for nothing.nnWe will start going to Costco.

We ordered three personalized mugs online from this London Drugs and they were ready within hours. Also, the cosmetics staff was very helpful when I was looking at men's colognes. We have had several other very positive experiences at this store. Really nice folks.

Thank you Brandon and Katie for your amazing customer service this evening. You worked together and went above and beyond to help us print an important photo. You both were amazing and the print was gorgeous. Thank you London Drugs!!!

**New location**nOverall very nice and clean store, and the layout is a huge improvement especially the central market- you can actually walk around easily. The selection overall is pretty good, and they have some nice sales on occasion but some items just seem so over priced. An HDMI cable for $230+? Who is buying that? It would be better if they had a range in quality to choose from..nnThe photo lab and electronics are high points otherwise - the staff are also actually helpful and not irritating which is refreshing.