Lakeshore Medical Centre

It's unacceptable how rude the people working at this clinic are, they need to fire some people and hire better people that are more reasonable and aren't rude. Also they need to change their working hours, because they close hours before the listed time everyday and the weekend is the worst. you can show up 3 hours before closing on the weekend just to find out they closed. There has to be set acceptable standards!
8 years ago (20-11-2017)

I ran my left hand through my table saw and partially cut off part of my thumb. It was a reasonable wait but worthwhile as the doctor was ex-military and had served in Bosnia and dealt with these types of injuries before. He had no problems putting my detached appendage back together and it works great!!
8 years ago (17-08-2017)

The lady’s at the front are horrible and they aren’t open until the time stated.. I’ve gone at different times and hope to get it and if it’s past 1pm forget it don’t bother because they are most likely gonna turn you away.
8 years ago (19-11-2017)

UPDATE: I never thought the day would come where I would be desperate enough to go to the clinic after the customer service I experienced, but sadly, it did. I had major major and multiple surgeries and ran out after two weeks of pain killers (narcotic). I went in to get a re-fill, and although I understand that people abuse the prescriptions, I literally had multiple major surgeries and showed the doctor and he literally told me I shouldn't be having pain, totally judged me and made me feel as if I was there to get the medication to abuse. Literally half my body cut through muscle and stitches and he has the nerve. Luckily I was able to get in with another doctor who told me many patients experience extreme pain with what I had done up to 3 weeks and completely understood my pain level. Thanks for the worst customer service and making me feel like a drug addict Lake Shore Medical! Awful Receptionist at the end of the line when calling to ask questions about the walk in clinic. Very un friendly and no consideration or understanding to anyone's situation. If you don't like helping people, you probably shouldn't be dealing with them on a daily basis, let alone at a doctors office. Awful awful awful, I will never go to this office now. Perhaps hire a person who is a better representation of your office at the front end 😳 This office has female doctor during walk in hours and they will not allow you to request to see either female or male at the walk in. As a woman with private issues that I do not wish to share with the public but in a nutshell I do NOT feel comfortable with male doctors. I was very very disappointed to be told that it I wanted to see the female dr I would have to come back everyday and I could only come once a day, to see if I was lucky enough to get her that day, even though they had two doctors (one female and one male!!) awful office policy. I would have no problem waiting extra long the one day to see her, even if I had to wait a few hours, no problem! But to come back everyday to test my luck? That seems very very far fetched. I'm so upset I will never ever go to this office, and then on top of that having the receptionist from hell with absolutely not compassion or understanding, just so upsetting.
8 years ago (04-07-2017)

Awful customer service. The lady I spoke to on the phone was rude and obnoxious. I asked to see a doctor and she said absolutely not because I already have a family doctor. But my family doctor is in another town and I can't get to them. If your going to work with people and talk to them on the phone try being s little nicer and empathetic towards patients
9 years ago (21-02-2017)