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Reviews, get directions and information for La Quinta Inn & Suites Springfield

La Quinta Inn & Suites Springfield

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The La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking).

Address: 100 Congress St, Springfield, MA 01104, USA
Phone: (413) 781-0900
State: Massachusetts
County: Hampden County
City: Metro Center
Zip Code: 01104



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Reviews
The executive room was roomy. The pool is big but closes at 9. There is a small bar but it wasn't open either night we stayed. It is pet friendly, which explains why there was a small piece of dog poop on the floor. Makes me question how much cleaning goes on. I also found it weird that when they "cleaned" our room they didn't even make the beds. I probably wouldn't stay there again! The check in staff was very nice and helpful, especially with the poop situation. The owner was also very accommodating and did refund one of our night's stay since the poop wasn't noticed by us until the morning after our 2nd night stay. We appreciated him refunding some of our money
8 years ago (25-07-2017)
Very friendly employee's, always smiling, looking to assist in any way they can. Continental breakfast was good, and again, the staff was very attentive to the needs of their guests. Tables were cleaned after each guest departed allowing the next person a clean place to enjoy their breakfast. LaQuinta will be on the top of the list when I make my next reservation!!
8 years ago (17-09-2017)
Interesting parking lot with apparently rental cars in holding? Nice hotel. Friendly staff. Clean room and bed. Only stayed one night and it was late when we arrived but it was nice. Dunkin doughnuts basically right at the edge of the parking lot which was nice. Walking around in the day, it seemed the neighborhood wasn't the best but the hotel was fine. Not run down at all. Great location next to the highway.
8 years ago (30-09-2017)
Renovated facility with clean rooms. Our daughter enjoyed the pool. They are kind enough to leave a few beach balls in there for kids to play with. We stayed in the summer and there were many other families. Spacious Bathroom counter - enough for a family to share. Bathroom footprint is tiny. Difficult to close the door once you're in. Beds and pillows very comfy! Generous breakfast. Breakfast offers hot selections like eggs and sausage in addition to the usual fruits, cereals, and waffles. Breakfast seating gets very crowded and has mostly only two-seater tables. We had to carry our food out to a lobby bar table one morning.
8 years ago (03-08-2017)
Went there for a Jack and Jill the hotel was very nice as were the employees. The food that was served was good however I felt it needed more seasoning. The staff at the event were very attentive constantly clearing plates and refilling water pitchers. Overall it was a great experience and me and the wife are looking into renting the space for or son's birthday.
8 years ago (17-07-2017)
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