La Novita Bakery

It was ok. Prices are good. The fresh baked buns were very soft and yet had that crispy bite 5/5 They have red velvet, caramel apple, pecan caramel cheesecake...that was a tad dry 3/5 The cherry Danish was good 4/5 I bought about 8 pieces, including donuts, scones, danish, Cheesecake I got my stuff in bags, having my Danish stick to it. Meanwhile the ladies beside me got their things in boxes. You gotta ask for the boxes or it's upto their discretion? Masks are mandatory, was a bit crowded. I must add, they have a section where they so sandwiches or burgers and a deli counter.

I would often visit this bakery multiple times a week on my way back from work - but that stops today. Had the most unfortunate displeasure of dealing with a rude employee. Once in awhile, I would see day-old pizzas in the back fridge for sale that I had multiple times been able to purchase on a discount. Today, I wanted to buy some but a slender girl, with glasses, fair light hair tied in a bun tried to charge me full price. I told her that in the past, I could get them at a discount and if I had to pay full price, I would buy a fresh one at the front, instead. She said they never did that and insinuated that I was a liar. This is 100% not true because my brother would also buy day old's at a discount as well. Not sure if she is new since I seen their postings looking for new employee. I've been visiting since I was a child and often overlook how expensive things are here and buy their goods but this interaction made me realize I don't need their business. I am not coming back. If the owners care about their clients, they would do something about this and reply here. If there is no response, this should be a clear message on how little they care to everyone here. Interaction occurred on Thursday December 29, 2022 just before 6pm EST.

Amazing fresh pastries, bread and sandwiches!!! Great customer service super friendly and attentive . Thank you

I wish I had the option to rate them 0 out of 5. I ordered a cake back in September 2022 via delivery. They failed to deliver on time and when I called to enquire I was told by a rude employee that a third party delivery person does the delivery and that La Novita bakery is not responsible. I forgave them and upon enquiring further to know the status of the delivery, the front desk employee started yelling over phone. I somehow got the cake delivered an hour late. The cake tasted average. I made the order 2 days before the scheduled date and then on the day of delivery, I struggled 2 hours tracking over endless calls just for an average cake.Overall a really bad experience. I decided to write this review today after eating an amazing 9$ birthday cake from Metro. That cake is worthier than this bakery's 50+$ cake. Save yourself time and money.

Orderd a customized cake for my daughters 15th Birthday. They exceeded our expectations. The cake was so delicious and beautiful. Thank you so much. In addition their customer service was so sweet and patient, especially Sharon :,

I always get cupcakes from here to celebrate my kids milestones, they are always fresh and so yum

Used to be so yum! However the quality has gone down and also there is a woman here with glasses and she’s a bit racist. There was a Caucasian woman she was helping and was so kind to her and then the Asian couple in front of me were getting so much attitude from her. Even when I went up to order she was being rude.

Lovely little bakery, huge selection of breads and a nice selection of desserts. They also have some deli meats at a reasonable price, they also make sandwiches and have a little coffee seating area. The staff was friendly and helpful. They also make custom cakes.

I ordered the tiramisu cupcakes off of their menu the first one was absolutely amazing however the inconsistency of the products quality was disappointing the second one was a completely different texture to say the least among a few other unpleasing qualities in taste I was considering trying different things on the menu in the future considering the pictures looked amazing of the products they had however after this unpleasing experience I don’t know that I will be looking to try anything else from the shop in the future

Delicious pastries! Fresh bread, Nutella custard tarts, ham and cheese croissants, donuts, coffee. It was all so wonderful.