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Reviews, get directions and information for Kent Building Supplies

Kent Building Supplies
"For over 40 years Kent has provided the service, knowledge, and products our customers need to accomplish their building and renovation goals. We currently operate 49 retail locations and we employ over 3,400 associates in communities across New Brunswick, Nova Scotia, Newfoundland and Labrador, and Prince Edward Island. Our team mission is to be the best source of home improvement products through:Friendly, Knowledgeable PeopleSuperior ServiceQuality ProductsGreat PricesGuaranteed SatisfactionIf you need advice, our department experts can help you find the right products to suit your needs. If you need an item that is not in-store, our friendly associates will special order it for you.Installation and delivery services available."
Address: 42 Empire Ln, Windsor, NS B0N 2T0, Canada
Phone: (902) 798-4488
State: Nova Scotia
County: Hants County
City: Windsor
Zip Code: B0N 2T0


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Asked for a piece of bookshelf backing to be cut…. Utility knife and a snap… all it took… And to fit in my jeep…, … employee stated “due to store policy… we can’t cut it…” after I picked it out…waited at counter for service… employee came to aisle … seen it left… and waited 20 minutes…. For him to come back… I left as it wouldn’t fit in my jeep…. Went to Home Hardware… in Garlands Crossing… they had it, cut it loaded it…., Too bad Central wasn’t still here!!!!!!!!
Excellent service, friendly staff, thank you!
Worst online shopping experience I’ve ever had. Ordered 10:30 am Wednesday and received an email saying order would be ready approximately 2hours. I would get an email when ready to pick up. Seven hours later nothing, called store closed. Emailed the email on the letter, responded with notified store will contact me. If they don’t within 24 hours let them know. Nothing came of that so I contact them again by email, no response. Emailed again on Friday morning, no response. Called the number provided. Recording said I was next in-line and I could stay on the line or leave message and they would call me. Waited 15 minutes nothing so I called back. I stayed on the line and spoke to the rudest person. Explained the whole situation and she said according to her records it was sitting there waiting. I said will I didn’t get any email stating that. Will maybe you should check your junk mail. So I said I’m not stupid I did check my junk. Also I already received the first email saying you were picking my order and that didn’t go to junk. Well there is nothing I can do and it is there. Sorry for your experience. Got to the store about 5 minutes later and notice I now had an email saying my order was ready. I went in and they took the item off the shelf. I did speak to the manager and explain the whole issue and he apologized for the issues and the response from corporate or where ever emails go. He did give me a $30.00 gift card for my trouble. The store itself was great and that is why they received the 3 stars. Otherwise it would have been 1 star. The rest of the system was a terrible experience for the first time with this store. I will never use their online ordering again.
Great, helpful staff but poor management. You can feel the tension from a mile away! Feel bad for the staff that have to put up with being talked down too, even overheard another customer say “I can’t believe you haven’t left yet” to what seemed like a newer employee! No wonder you never see the same faces very long here. Won’t be shopping at this location, hope the management gets changed for the employees sake!
It's been almost a year and our kitchen's not finished. Idk what's going on as I didn't order the work myself, but seeing this kitchen every morning is depressing. All my mom wanted was a nice kitchen and she was so proud when she could finally afford the work. Now it's a reminder that whoever is in charge of the project doesn't care about us. They have her money. We don't have a complete kitchen.
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