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Reviews, get directions and information for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in West Des Moines today.

Address: 1551 Valley W Dr #209, West Des Moines, IA 50266, USA
Phone: (515) 440-2532
State: Iowa
County: Polk County
Zip Code: 50266



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Reviews
Horrible customer service at this location. I was in hoping to look at a few necklaces knowing I was going to purchase one and I kept getting ignored there was a couple people who walked in after me and got helped right away this is what really irritated me. I ended up just purchasing the necklace online. It's sad when I have to go online to make a purchase when they had this item in stock. Definitely avoiding this Kay Jewelers.
9 years ago (14-02-2017)
I would avoid this place like the plague. I'll keep it G-rated. After many months and wrong orders placed for a custom ring and 2 bands, We decided to go elsewhere. And on top of not being able to order the right items, I stupidly had them try and fix a cross necklace and chain. It came back 3 times wrong, and after cutting down the cross on both ends, was deemed unrepairable. Trust me when i say, AVOID AT ALL COSTS.
9 years ago (27-11-2016)
Wish they opened earlier. But amazing service
13 years ago (16-05-2013)
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