Jim's Pizza & the Lookout Restaurant

Pizza is very good .. food in general is quite good. I don't think I'd do the buffet again though. Waitress refused to refresh the 2 hour old pizza because there were still a few slices it was dry and cracked from sitting under heat lamps. She said the boss wouldn't allow it. That was enough to turn me off the place.
7 years ago (03-02-2018)

Local legendary continental eatery. Throwback brown décor all around (as in they never remodeled, so now it's retro). Great restaurant style pizza.
7 years ago (27-01-2018)

Decided to give the place a shot despite a lot of negative reviews... that was a grave mistake on our end! Unfortunately the first thing we took out of the bag was a moldy piece of pie... fuzzy green spurs staring me in the face on a slab of coconut cream.. yuck. It didn’t bode well when a portion of the chicken wings were clumped together and not fully cooked either.. lesson learned- the reviews are usually right! I recommend you check out other options for take out, I wish we had!!
7 years ago (05-01-2018)

Favourite pizza in town. Been going here since I was 6 or 7. The sauce is exceptional and the crust is too notch, quality toppings and real cheese piled on. This isn't your garden variety cheaply pizza, this is gourmet stuff. You get what you pay for!
8 years ago (08-09-2017)

Today my parents ordered a pizza from Jim's Pizzeria in Maple Ridge as we have done many times before. We are vegetarians, and I am allergic to pineapple. My parents ordered a Large Pineapple Mushroom pizza and some pasta for themselves, and a smaller feta pizza for me. I was at work, and then was doing some dog walks for a friend who is out of town so my parents obviously were being sweet and doing me a favour. They put the pizza in the fridge and I got home, took a shower, and went to get my pizza. It had a ton of different things on it, including ham. I couldn't eat it, and as I couldn't eat my parents pizza (I'm a pretty laid back person, so I would have just cut my losses and left it at that if I could have) we gave Jims a call back. The waitress heard our complaint and was very apologetic and said they were very busy at 6 when we had ordered and that she would speak to someone. When she came back, she was nervously laughing and seemed embarrassed to tell us that she was being told to tell us that we were incorrect and had ordered a feta special, but if we wanted a pizza /we/ could drive to the restaurant and get a refund. We said that was ridiculous and that we'd like to speak with who is in charge. The manager (owner?) Peter came on the phone and right away told us we were wrong and had ordered the Feta Special, and again if it "really mattered" we could come up to them and get a refund. We pointed out again that this was their mistake and they should come refund us, he told us flat out no, and that their drivers are paid to delivery and that he wasn't paying for someone to do our refund. No other option was offered. We give Jims a ton of business over the past 15 years, and my mom's work frequents there and orders often for lunches and meetings. When she pointed this out, a bit irritated now, he hung up on us and wouldn't take our call. I've never left a bad review for anyone before but I'm rather appalled right now. So, here you go, Peter, this ones for you!
8 years ago (25-08-2017)