Jack in the Box

Terrible customer service and cleanliness. There was no one at the counter to take my order for almost 10 minutes. The soda machine was out of almost every flavor and was filthy. Customers left without their food after waiting so long in the parking lot. This store needs an upgrade in management.

They are the slowest fast food ever and are always out of menue items. Makes no sense. I can't help but think this place could do with a staffing change. Management??? It could be run so much more efficiently. They should be way faster and much more helpful. I have heard it all there. I couldn't get something do to the time, frozen and needed thawed, out of products, you name it. Management orders? Right? So how can they be consistently out of regularly ordered menu items? There used to be a time frame that you had to have items to your customer by and im sure its never been 15 min in the drive thru! Everybody thinks fast food workers need more and more money but we keep getting less and less work out of them????

Went to get the new Monster Munchie Meal. Was given my boxes, but didn’t realize til I was almost home that I wasn’t given my drinks. I called and asked if I could come back and grab my drinks with the Monster cups Mind you, I spent $26 for something that if I ordered outside of the meal would only cost about $20ish and was told I could! Drove back only to be told they sold out of them 2 days prior. I asked for some kind of reimbursement as it was what i paid for and got told “well they’re free so” like i didn’t just pay more for what I got just to get the cups. It’s not cheap and they don’t even give you what you pay for. Ridiculous.

Being from the East Coast, we don’t have Jack in the Box and couldn’t wait to try it! The breaded chicken sandwiches were thick and juicy with a satisfying crispy crunch. Egg roll was meh. Excellent service too!

I saw the viral monster mozzarella stick on TikTok and haven’t stopped thinking about it since. I live an hour and a half out of town, so when I ended up in Klamath today, I was determined to try it. It was 5:30 PM on a Sunday—four cars in the drive-thru and only two customers inside—so I figured it would be quick. I didn’t want to drive home in the dark because of the deer.nnI got in line and waited 30 minutes just to order, and then another 40 minutes to actually get my food. And even if I’d wanted to leave, I couldn’t—the drive-thru layout makes it impossible to exit once you’re in if there is someone behind you. I finally tried the mozzarella stick. It was hot when I got it but I had to ask for ranch twice didn’t come with marinara. Definitely not worth waiting over an hour and having to drive in the dark. Especially considering there seemed to be at least five employees working. Completely unacceptable.