Innovation Physical Therapy | Riverbend

i would like to inform you that your team is not heal me to grt my appointment i called 3 times, the reception girl put me on hold for long time while she buy in other phone and she say i was trying to book your appointment but because of as we are so busy we are fully book and she hang-up my phone twice, when i called her back again she say that was by mistake happen, and after waiting long she advise me that you try other clinic around same are that help you more , as we are so busy we not able to take you in , she is so rude to reply me look like she is south Asian and when i asked her is there any other branch of your clinic she say you no need to go in out branch location you go to other Physio clinic they would help you. so as i see that your management team not able to see that you loosing important customer and your reception team not doing proper job and intentionally make you to loose your business. Our family is your loyal customer so i would like to inform you that to management team and head of Clinic. so please aware of this kind of attitude of your employee and please give them proper training or find better staff.
7 years ago (28-02-2018)

We were very happy with the treatment we received from Kamal and other staff. Kamal was very knowledgeable, extremely friendly and easy to talk to. He always took the time we needed to understand what we were doing. Very happy to answer our questions. We recovered quickly with his guidance. Good facility and gym. The front desk staff were sometimes challenging to understand over the phone. Other than that we would recommend Innovation Riverbend.
7 years ago (01-03-2018)

Kristen was very professional and polite. My recover was effortless due to her. I would highly recommend anyone who needs physio therapy to go to riverbend innovation physio.
7 years ago (13-03-2018)

Ethical physiotherapist. I did recommend Darren. He is ethical and honest and will refer you if he is unable to handle your case.
8 years ago (19-12-2017)

Would recommend them to everyone! Wonder experience both times
8 years ago (08-12-2017)