Imagine Cinemas Elgin Mills

I recently went to Imagine Cinemas at Elgin Mills to drop off some posters and met with their manager, Kermit. The theatre was so clean and the staff was so friendly. Kermit went above and beyond to provide amazing customer support - we exchanged business cards and he reassured me if there was anything they could do, all I had to do was call. A+ customer service from the whole Imagine Cinemas team … what an incredible experience and those luxury seats are no joke, it’s like watching the movie from a cloud - a really comfortable seat on Cloud 9!. 10 stars!

Absolutely amazing place and great staff. Not too many cinemas could be that comfortable for family and kids. Very appreciate of variety of movies and respect to the Canadian law of freedom of choice. Can not say it about some Ukrainian people who came to Canada but have zero respect to our country and our law. For all the haters: I will respect all people from all the world as well as I respect they believes, they orientation and they choice. Canada welcomes everyone who obeys law.

Absolutely awesome theatre. Chairs are incredibly comfy and I really appreciate that we can reserve our seat although I wasn't quite sure why we couldn't grab row A online– not a big deal. I also appreciated that we could just scan our QR code and the machine just printed our tickets without any interaction or touching of the screen. Prices are extremely reasonable. All staff are very friendly and seem to genuinely want to be there. The theatre itself is probably the cleanest theatre we've ever been to. Absolutely spotless, and the seats looked like they were installed today. The screen was crystal clear and high quality, and the sound system was great! Popcorn was great and candy selection was decent. Reasonable pricing at the concession stand too. Very well managed theatre!

Movie theatre is located in a convenient location in Richmond Hill. There is restaurants nearby and located in a neighborhood. To purchase tickets you need to buy them online then go to the kiosk to print the tickets. The movie quality is good however the recliner seats are not in a levelled arena. The seats are all on one floor, unlike landmark cinema the recliner seats are levelled. It makes it hard to watch the movie as you have to tilt your head up. The seats don’t have love seats to cuddle with. The popcorn layered with butter tastes good. Washrooms are clean. Overall, a nice movie theatre in a retro fashion with nice comfortable reclining seats.

Had the privilege of screening a movie here and this team went above and beyond. Coordination between head office and the location could definitely improve but once that was sorted out, the on-site managers and staff are what brought this review from 4 to 5. Stefan was understanding, and flexible David was accommodating, and fun to chat with as a fellow film maker! Kermit was especially helpful, always ready, and welcomed us at any time of day or night, even showing up on his day off to help out! That’s customer service right there The venue is spacious and gorgeous inside the theatres. Reclining comfortable seats, surround sound, honestly feels like VIP treatment but with regular ticket cost. What a steal!

I love this damn theatre so much. It's small but it's so so clean and the seating is amazing. Add in the fact it's also cheap, makes it five stars for me. I've moved farther away and this theatre is one of the things I missed the most about Richmond Hill. I do however try my best to come back here to watch movies

This movie theatre has been out family favorite for many years. Very comfortable seats, excellent staff and always a great service at the food counter. We especially appreciate the theatre's policy that allows us to see high quality movies from different countries. Diversity is our strength.

We've lived in the area for quite some time and tried this cinema only a couple of times, till lately. Ever since we have rediscovered this cinema, we've kept coming back here with the kids. We love the reclining seats, the cost of the tickets and food doesn't break the bank, and it's much closer to us than going to our local over crowded Cineplex! The only thing that can be improved upon is the cleanliness - the garbage bins that are left out after a show overflow very fast and there's garbage everywhere. Washrooms were not very clean either with no soap. We had watched the last show of the day and it seemed that there were no employees around. Aside from this, there are no other complaints. Will keep coming back here!

I came here with my family to watch a movie, Cheburashka. The movie was really good, it was a film for more of a younger audience that teaches kids about kindness. It was a very heart warming movie. We loved the theater, it was very clean and the seats where very comfortable and the staff was really kind. we loved it a lot and will be coming back again. We recommend this theater.

I came here with my family on Saturday to watch movie and surprisingly, the theatre was full. This theatre is so nice and clean. Love the floor plan. Very comfortable seats! I will definitely be coming back again. Totally worth the money

Directions to Imagine Cinemas Elgin Mills with public transportation

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