IGA Extra

Awesome service and tons of stuff! My wife lost her wallet there once, and they found it and held onto it. They even tried to find her on Facebook since there was no contact info. And the produce is always fresh.

Love this IGA in Châteauguay... Food is always fresh with a good variety. However the over packaging of the pork tenderloin that was on sale this week is unacceptable. Olymel supplied IGA with already wrapped and sealed meat. Why couldn't IGA simply place the price sticker directly in the Olymel packaging? Waste of money, time and bad for the environment... Very disappointed.

Called to place an order for a cake. I am on crutches at the moment due to an injury and don’t have much help, I simply asked if there was a way that I could email the picture of style of cake I wanted and I would have someone pick it up when it was ready. She simply refused, by stating that they make no exceptions, when I didn’t ask to have an exception besides email a picture, which in any case would be standard procedure anywhere. Terrible service and my daughter who loves IGA cake could simply not have her cake made to order!

Great IGA no doubt. However, it lacks in a few aspects that make it my sole go-to grocery store. Firstly, it is the most expensive grocery store in this area. Ppl go to grab necessities now not for a full grocery shopping haul. It’s emtpy everytime I go, I prefer this, but it used to be very busy since they inflated the prices even more than necessary.nTheir new sections are great, I like the layout for navigation.nBut, Rotisserie was better before.nThe prices went up a few dollars each meal and the meals got smaller sometimes your chicken or fries are not fresh and if you ask you don’t always get fresh fries but scraps in bin. It was my go to weekly and it made me go to IGA twice a week at least. But that has changed, there are cheaper choices for lunch now and shopping.nThe prices on goods are exaggerated in several departments. I know what they cost and its inflated by $2-$4 easily. Examples are on pasta, olive oil is really excessively priced, jams, coffees, teas, Fats, frozen section, some dairy, fresh produce. Organic, any premade items are really overpriced. Produce isn’t always the best but prices are very high. They never have a liquidation section to move items out.nSome Dairy, charcuterie, seafood, meats and baked goods are over priced. Baked goods are not as good anymore. Portions tiny and made with palm oil instead of butter is making it unacceptable to purchase as I did weekly.nMy pet peeve is with their practice of bleach in the chicken. It happened a few times that the chicken was permeated in bleach. The first time I cooked it, I tried it and burned my throat. I was about to pack it for my family’s lunch who don’t know better and may have eaten it and been sent to the hospital. It was a dangerous experience and I barely tested it imagine a full bite and ingestion. So I never buy chicken at any IGA. I was sick for a week and probably damaged the lining in my esophagus and why I’m so delicate there now.nFor this they need to stop. Its not normal to bleach chicken.nAlso once I had to return meat cubes as they were green opened same hour I came home halting my cooking plans. They did not want to refund as the meat was all the same. Bad.nnI miss the days where we could shop and trust what we buy.nWhat they do very well are custom sausages I used to buy: blueberry pork, curry, bacon chedder, and maple I believe, they were great. Bring these back please. Also their custom smoked salmon. Lamb section, bison, liver, blood pudding, veal, roasts, briskets, rabbit are not like they used to be. I would buy those at IGA.nI enjoy tasting when they grill items to taste test. I bought many items after testing them.nnI love the Rachel Berry section.nI hope they get more grass fed premium butters from Ireland or the USA. We lack a good butter section.nPasta is a draw for many and olive oil. If you never offer a pasta each week for sale at $0.99-$1.29 a package, and $9.99 olive oil per bottle, you lose money. These draw ppl in and they buy more because they saved on pasta and olive oil.nA meat, cheese, produce, snacks and Italian items should always be on sale all the time on rotation. I know this from experience.nAlso offering inhouse pastry for cheaper will make ppl buy at IGA instead of Walmart. Where is Premiere Moisson? its gone.nI hope, that your prices normalize. Compared to everyone else, customers should not be paying for renovations you do, but quality food at decent prices. Canadians are fed up of this false inflation hostage to government increase in carbon taxes, but grocery stores are profiting over that even if inflation improves, not giving a chance to consumers to do a normal grocery haul. For $100 you get nothing now its not normal.nGive back to your customers. Some things you lose, so you can gain more in other areas. More discounts, better rotisserie prices again, better bakery, better meats, and liquidation section daily. Ppl don’t care for high end store experience, just what your money buys you these days and feeding their family. The amount of food you get for your dollar. Give back.

Beautiful grocerie store, well organized and clean. The staff is the reason why I keep shopping here. They offer paper bags and they bag it for you - I love it. You can tell the place is well managed, so THANK YOU. Also, I support grocery stores that put people service first and not self checkouts. Keep cash in circulation. Keep service a human affair. No to AI and cashless communities.