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Reviews, get directions and information for Icon Automotive (2016) Inc.

Icon Automotive (2016) Inc.

About

Gasoline and Diesel Service & Repair on All makes and models
We are Closed on Statutory Holiday's & Long Weekend's

Story

Our goal is to provide the repairs you need without any hassles. We're skilled at doing everything from replacing tires to fixing major engine problems. No matter the job, we use high-quality products and replacement parts. We believe it's our focus on the details that makes our repairs so effective.

Impressum

We Strive To Be Our Best...

Address: 6112 45 St #1, Leduc, AB T9E 7C2, Canada
Phone: (780) 986-6628
moc.liamg@6102otuanoci
State: Alberta
County: Division No. 11
City: Leduc
Zip Code: T9E 7C2


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed


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Reviews
I came to these guys for an oil change and a flat repair a few months ago. They had good service and were reasonably priced. Our centre cap on our rim went missing shortly after our visit. Not saying it was the repair is the reason just seems strange. Anyways the real thing about this post is that I took my tires in for a winter change over and this visit did not go so well. After getting home I noticed a scuff marks on every rim where they put the cone on either to balance or remove and put the tire on. I also had to push the centre cap on the front left tire it was almost completely off. When I removed the tires from the van that were nicely placed in bags witch was very nice of them I noticed a chunk missing. The fella said that it was from the previous shop that put my tires on. I pointed out the mark from his tool that he used and he said that his guy did not do it. From working in afire shop I know that the damage was done from this visit. He is saying he is going to replace the tire witch is very nice and I'm grateful for that as the tire is not usable as the bead will not re-seal. Now as for the scuff marks he is telling me they will come out with brake clean witch his worker tried but was unsuccessful. They are scratched and it is visible that they are damaged. The biggest thing about the after and showing him the damage he is saying it is the other shop that did it and that he is never having me as a customer again. He pretty much flew off the handle within the first minute of me showing him what his worker did. I am posting this not for the purpose of hurting his reputation of a low cost shop but to let you know that as a customer I do not need to be yelled at and that I was only pointing out what his shop did. He is ordering me a new tire and once again am very grateful that he is doing that. I want the best for all local companies and I think that this company is a good place to go. I think I just got a human/machine error and that happens. I do not want to be pushed out the door as this fella was doing with me and yelling at me is not cool as I did not once raise my voice or show any sort of anger towards him.
7 years ago (05-10-2017)
We brought our Xterra in after buying it used off Kijiji with a few concerns and the guys at Icon kept it for 2 days to address the problems. First off, their quote was a hell of a lot less than what we had been quoted at 4 other dealerships/shops. Second, their professionalism and friendliness was A++. They kept my husband informed as to what was going on with a couple phone calls as opposed to keeping us in the dark. They were very up front about everything, showed the worn out parts they had replaced (which was nice knowing for sure they actually needed to be replaced) Third, they fixed a couple of things at no charge. What more can I say..... Overall the experience was fantastic. We have found a great shop to take our vehicles to that is 5 minutes from our house-although I would make a longer drive for the service. Highly recommend, thanks to everyone at Icon!
7 years ago (14-01-2018)
Excellent customer service. Professional staff. Quick and fast service and fair pricing. I highly recommend Icon .
7 years ago (19-01-2018)
I highly recommend Icon! The price we were quoted through the dealership was double what Icon did the repair for. They were fast, friendly and the repair was excellent. Couldn't be happier with the service we received.
7 years ago (29-08-2017)
Very knowledgeable staff. If you have a high performance car these are some very good mechanics to take it too. Clean front entrance and very personable and friendly staff. Overall great experience.
8 years ago (17-06-2017)
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