Hotel Ithaca

Our room wasn’t ready until a half hour after our check in time.nThe room was clean and beds were comfortable. Only one of the four outlets by the bed worked.nLocated in a good area, we were able to walk everywhere in downtown pretty easily.nWiFi was spotty and slownnOverall, expected more but was good enough.

Our room was lovely and clean. There is no breakfast here, but there are plenty of restaurants in the area. The pool was closed, which was very disappointing since that was why we chose to stay here. And although we were on the 4th floor, you could hear people on the street, dogs barking and traffic.

What would have been a 1 star or less review turned into a 5 star. The king suite we booked was not in good shape. When we brought this to the manager’s attention she Heather Elizabeth went above and beyond to make sure our stay was everything we wanted. She found us even better rooms. Her handling of the situation could not have been better and it really made our stay here absolutely wonderful. Great location, great amenities. Would recommend.

We recently stayed here for 3 nights. The hotel is clean and centrally located to restaurants, bars, and shops. Parking is tight & tough to get in and out of the lot with a bigger SUV or Truck. Front desk service was good. However there is never anyone in the restaurant. We only stopped in a few times. Twice to get a drink, and only once was the bartender behind the bar. We decided to have breakfast before leaving & there was no hostess. After 5 minutes the only waitress told us we could seat ourselves but she would not be able to wait on us for about 20 minutes. We left. Definitely a shortage of employees throughout. You don't get anything in the room except 4 kcups to start2 decaf and no water bottles. Our stay was just okay.

The hotel itself is nice, however I am convinced someone was in my room while I was away and the do not disturb sign was on my door. I also heard conversations of other people who had the same suspicions. Next time, there’s going to be a cellular camera set up while I’m away. Besides this, the room was clean and spacious. The neighborhood however is very creepy. Do not walk alone after dark. There’s a lot of weirdo’s walking the streets. I was approached, while standing outside the hotel by on of them, wanting to use my phone….sorry, get a job and lay off the drugs. Also, there was several others walking in the street, definitely with mental illness, yelling and talking to themselves screaming and one individual slammed a McDonald’s cup on the ground right in front of us and just kept talking too himself and kept on walking. Ithaca definitely has a problem here.