Homewood Suites by Hilton Hartford Downtown

Reviews, get directions and information for Homewood Suites by Hilton Hartford Downtown

About

" A HOTEL where history, central location, convenience and the comfort of home away from home all meet. WELCOME!" Located in Hartford-Downtown.

Story

• Spacious studio, one- and
two-bedroom suites.
• Fully equipped kitchens in all suites
complete with microwave, full-size
refrigerator, dishwasher, twin-burner
stove, toaster, coffee maker, utensils and
place settings for four.
• Ample work space, two telephones with
voicemail, and separate dining table.
• Online check-in and room selection
through Suite Selection — the hotel
industry’s first interactive, web-based
room selection tool. Web links for groups.
• Complimentary high-speed Internet in all
guest suites, Lodge and meeting rooms.
• Complimentary daily full hot breakfast
and evening dinner with drinks every
Monday - Thursday.
• On-site 24-hour Suite Shop® convenience
store and guest laundry.
• Complimentary grocery shopping service.
• Fitness center and 24-
hour business center
• Guest satisfaction is guaranteed by an
unconditional Suite Assurance Guarantee®.

Best!

Address: 338 Asylum St, Hartford, CT 06103, USA

Phone: (860) 524-0223

Website

[email protected]

State: Connecticut

County: Hartford County

City: Hartford

Zip Code: 06103

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Joshua P. , the manager, was very helpful and kind. Provided a lot of insight about the area considering we were visiting from out of state.  My family truly enjoyed the stay, the amenities and the surrounding area. The room was clean, well stocked and the staff was truly kind and respectful. Thank you for an enjoyable stay

 7 years ago (19-05-2018)

I have spent months here years ago.  It has been upgraded since and even better than before.  The staff is friendly, location is great, and always quiet and comfortable

 7 years ago (17-04-2018)

I love Homewood Suites hotels and this one is no exception. The staff is friendly and the rooms are clean. The hotel is also nicely situated in the heart of Hartford.

 7 years ago (25-04-2018)

Where to begin. When you first show up, you are directed by a tiny sign that you can easily miss to park in a shared lot. You will then be harassed every time without fail to provide a parking ticket, even with the other half of that ticket obviously hanging from your read view mirror. Also, the "parking attendants" will occasionally just leave so that's fun. So, the beginning already feels like a scam. After entering from the parking lot, I had to walk through a service corridor into the actual lobby. I overheard a kid behind me say that the hallway was scary, I can understand. Once arriving, I put into a small room, ya know, cause I'm staying at a Homewood Suites so I obviously want a single room about 2/3 the size of a standard Hilton room. Next, it took me over an hour to fall asleep because of the following: First, the door that was 1 1/2 feet away from mine was weighted to slam when it closed. So, at 1am, every 5 minutes I got to listen to a loud slamming door because the teenagers next to me had a lot of friends, none of which wanted to sleep. Next, the window the faces the street is made of cheap glass so that any and all sound reaches into your room. I was treated to every conversation out on the street. To compensate for this, the hotel provides 25 cent earplpugs. Yes Homewood, I obviously want to shove stuff into my ears as opposed to you doing something as simple as used double-pane glass to block the noise. Finally, the AC in the room was as loud as a unit used in a Motel 6. It was loud, it rattled, it was cheap. Apparently, this hotel seems to not understand that people come to a hotel to sleep and that a big part of going to sleep is actual silence.

Good news though, since I lost so much sleep, I was very tired when I woke up. The hotel fixed this problem by treating me to a cold shower since it did not have any hot water..at all. When I called the front desk, they said it was because too many people were using hot water. That's right, a hotel is incapable of providing hot water to their guests. According to another guest I talked to, this had been an issue for at least a couple of hours so the terrible excuse provided by the front desk was not only dumb, but it was also a lie. 

Finally, when you leave, you don't know how you will manage it. The main back door to said parking lot sometimes doesn't work. One time it works, 10 minutes later through the same door, nothing. It just sits there, closed. Lets hope there are never any emergencies at this location because who knows if you'll actually be able to leave. Well, I did leave, two days early because when I travel, I like weird things like sleep and hot water. Too much for this hotel to handle obviously.

 7 years ago (11-03-2018)

Nice hotel that make u feel like home. U can make ur own meals with the kitchen they have and good relaxing

 7 years ago (14-04-2018)

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