Home2suites by Hilton Omaha West

My family and I stayed at the hotel over a holiday weekend. Our first morning there, my child had a medical emergency and the staff jumped right into action with first aid. They followed up on how we were doing throughout the stay. Their attention and thoughtfulness will not be forgotten. Rooms were clean, breakfast satisfied all. Staff were great!

It was wonderful! The staff were amazing, from front desk to housekeeping! Very accommodating and friendly! Michelle the manager had the best customer service and was jus great! Loved our nice conjoining rooms they upgraded us to bc we had kids.. very nice clean hotel and rooms! Can’t wait to stay again for longer!Rooms: 5/5

Overall nice, but lots of little problems. As with most Home2, the room was nice and spacious, with more amenities. That said, the size appears to cause some problems. There were 3 different thermostats/temperature controls throughout the unit. In the King suite, the door into the bedroom blocks the door from the bedroom to the bathroom, so I wound up keeping the bedroom door closed the whole time, and accessing the bedroom through the bathroom. One nightstand lamp had one 110v outlet and 2 USBs, but one of the USBs was broken- I couldn't get a cord into it. Neither nightstand had drawers or much space. Also, possibly the worst shower water pressure I've ever had in a hotel, and the water was very hard.

Not bad - not bad at all. It's definitely been a popular location as it definitely has that lived-in feel but it more than does the trick when you're away from home. The service is great - everyone with whom I've interacted has been friendly, efficient and engaging. Even the people I haven't spoken to do exceptional work i.e. cleaning staff. And there is a pool. And it's open. Hot tub as well. Rooms: Well-appointed, older but refurbished - minor wear and tear, kitchenette w/ dishwasher, toaster, microwave, hot plate available upon request. Walkability: You will most likely require a vehicle in this area

Dupree is Awesome always so Pleasant to deal with and the Young lady whom I forget her name with the tattoos is So Sweet...we stay here all the time while doing junkstock and it's always GREAT!!!! Rooms are Clean and have all the comforts of home.... we bring our doggies and the rooms always smell fresh and clean...

First off we love Home2. Have used them all over the US. But, in saying that, avoid this place like the plague. The responses by management to other negative reviews on here should have been a red flag. Since it was a Home2, I unfortunately didn't check first. Second, the front desk attendant was horribly rude, as in, fire her rude. Three, the place was dirty, just generally dirty. Not we're working on a project dirty, just deep, we haven't cleaned in awhile dirty. An absolute avoid at all cost hotel.

Very clean room. Superb hospitality. Warm Jacuzzi and clean pool. The only con was that the air conditioning wasn't good or I couldn't sort it out. Food & drinks: There is a bunch of dining places nearby.

Customer Service was great. Free breakfast needs some help. Location was okay. You will need a car to get around. I stayed this past weekend and there were kids running all over the place.Rooms: 3/5

The hotel is nice, food is nice, but tbh for spending what I am spending to stay here, I would have hoped a later check out than an hour and a half would be acceptable. I'll have to confirm that if flights change, I wont have to wonder a city I dont know until I can leave.

Staff was friendly and professional. Rooms were clean and it was and quiet. The location is also great. Rooms: The king suite had plenty of room, good size, fridge, microwave, and all that is needed to cook and utilize all the amenities. Noteworthy details: Nice workout area dumbbells from 5 to 75 pounds with workout bench, cable, crossover treadmill, elliptical and Peloton spin bike.