Holiday Inn Express Whitby Oshawa

BED BUGS! We had a bad experience at this hotel, on multiple nights there were kids hockey teams staying here. The lobby was rowdy and kids were roaming the hotel knocking on random doors, running, making loud noises etc. I wish I could say that was the worst of it. I am pretty sure this hotel has bed bugs. My wife broke out into hives at 1am. There were multiple bites on her face and neck. Her eye ballooned up and required antibiotics. The front staff compensated us with a free night which is fine but we left the hotel at 2am that night so that really isnt all that much. Overall, pay a little more for something better. I complained to customer service and i was told someone would reach out to me. It's been several weeks and I am still waiting for a call/email
7 years ago (09-04-2018)

The room was spacious and clean. The bed was nice and firm. The air conditioning was top notch! They have a heated, outdoor salt-water pool that was very pleasant to use on one of the hottest days of 2017. They had not cleaned our room by 2:30pm, but were very helpful in delivering fresh towels when we asked. Lots of food options close by, and a cinema.
7 years ago (27-09-2017)

Lots of free parking. Breakfast was actually pretty tasty with a few warm items offered including eggs, sausages, pancakes, various breads for toasting. Could have used more variety of yogurt in the fridge. The room was nice and the staff was great as well. One small issue, I had a the two beds room and the beds were nearly impossible to move. I usually like to put one against the wall for my youngest.
7 years ago (01-10-2017)

Clean comfortable room and decent breakfast however room was automatically charged to credit card when I mentioned at check in that I wanted to pay with a different payment method at checkout
7 years ago (03-04-2018)

Nice and warm basic hotel. Breakfast included, very clean rooms, good place to stay for a short business trip. Lots of resto-bars close-by.
7 years ago (16-02-2018)