Hampton Inn & Suites Worcester

It was my first time staying here. I would say the cleanliness was 6/10. The shower tub was not really clean it had dirt and residues on the sides still. Minor stuff here and there. The plus side was there was free breakfast and the scones were very delicious . Lots of parking. Gym was small. Pool was being renovated so there was no access. Overall, 6/10

Affordable hotel for the area. Very clean. Still smells new. Good breakfast spread and roomy breakfast area. Pool was a little small and cloudy. Nice, modern workout room. Easy to get to off the exit. We would definitely stay here again.

Stayed here a few times for business. This hotel was clean and comfortable every time. The breakfast is one of the best I've had at a hotel. The wifi was also the best I've had at a hotel. If I return to the area, I will choose this location again.

I would’ve given this hotel a five star review on everything unfortunately I just had an unpleasant experience at the front desk. I was forced to have someone come pick up my dogs because I got blamed for my dogs barking when it was another dog down the hall. Behind the desk this evening, extremely rude when I asked for new sheets for my son because he had had an accident.nI was denied blankets and sheets for my child. Several times. I was told that they don’t have any and that they would have to call another hotel while I was here she in the middle of the night and the guy at the front desk casually gave them right over to me no questions ask just like a real hotel is supposed to.nThreatened that I would be upset that my child would not have blankets to use.nAround 10 PM June 2, 2024. The man behind the desk would not give me his name and refused to give me managers information.nCalled the police department and they thought this was absolutely ridiculous since it was close to 11. They were hoping that there might be a shift change and I could just try someone else.nThankfully, my friend came by and spoke with these men who were out of line. I finally got sheets by 10:30. I had tried to ask for sheets earlier in the day when the cleaning crews were out and I was denied as well. I have been staying here since Tuesday and it is now five days up until tonight. Everything was going great I had. Guy that was working the desk every night named Rick who is pleasant, polite, kind efficient, and helpful.nI hope the general manager sees this as well as the owner and I hope proper actions are taken against these two individuals at the front desk this evening. One was a thin Indian man The other may be part of maintenance. He walks around with a hat and he’s never really behind the front desk. He’s hanging around quite frequently delivered sheets didn’t even say a word to me. This is absolute abuse of power and these individuals should be reprimanded for causing such distress to a single mom her three children and pets this is not the example of a pet friendly hotel. I would also like the pet fee removed from my bill since A huge disruption to our state especially at 10 o’clock at night on a Sunday eveningnAround midnight I got to enjoy the wailing of the dog in the next room. Around 1245. I went back down to the front desk to report the dog and remind them that I sent my dogs away from the hotel with my friend due to false accusations.nDiscovered the hotel front office managers card which Mario failed to provide me upon my request.

No parking!!!! Be aware if you choose to return to the hotel much past 9pm, there is no parking and you will be directed to a fairly empty parking garage a block or 2 away. Definitely a little concerning walking by yourself at night. Not to mention they give you a parking pass when you check in, but then can’t park. I saw plenty of cars in the lot with no pass.