Hampton Inn Auburn

I am very impressed with customer service by Richie. I work in customer service and often times this is the very first thing I notice. My family and I arrived in the area at 3:30 am in the morning to find out all hotels in the area have been booked and most of the front desk representatives we came across were very rude. Then we found the Hampton Inn, Richie was the one that booked our room. Even though we were not able to check in that early in the morning we were able to check in before check in standard time. Richie was friendly and accomodating on the phone when booking...Now, as I sit in the front lobby working on my computer I can hear him sincerely talking to every customer that comes through the door. This is a man that loves his job! I never met someone who can instantly connect with guests the way he does!
8 years ago (21-07-2017)

Friendly staff, sufficient breakfast. Comfortable beds. I wish the internet would remember me day-to-day.
8 years ago (05-10-2017)

Hard to find due to small sign and sitting a ways off the road. But the tools were as expected. The bed was a little hard for my liking.
8 years ago (27-09-2017)

The room was very nice! King size bed, sleeper sofa, tv, frig, microwave, all the amenities you would ever need!
8 years ago (17-10-2017)

Easy to find, close to highway. Staff was very friendly and accommodating, even providing a courtesy call shortly after we checked in to make sure our room was acceptable and to see if we needed anything. The room was clean and comfortable and included a small refrigerator, cable TV and free WiFi. Extra facilities, such as the pool with hot tub, and the fitness room were nice additions, if even small. Breakfast was free and included hot items (eggs & ham), cereals, a waffle maker, fresh fruit, pastries and choices of coffee. And you could eat all you want, which my teenage boys enjoyed. All in all, pretty much all you could ask for in an overnight stay.
8 years ago (23-04-2017)