Hampton Inn Seneca Falls

Well to start out it's not your standard Hampton! Right when you walk in it feels different. Greetings are half hearted. They did have cookies but Not at the desk, they are on a small cart off to the side by the door, not easy to see. And in the morning they put the breakfast bag in the same place. One of the reasons why I like to stay st Hamptons is I have asthma and other hotels or motels use fragrant cleaners, which set off my asthma. The first room I went into they must have sprayed some kind of fragrances in. So we went to another room which was fine, until I sat on the computer chair, it was broken. I went down to the desk and told them and asked if it could be replaced the next day when we were out. Next day at breakfast it seamed like something was missing, part of one of the counters was empty. We went out sightseeing, when we got back out room had not been cleaned!!! And the chair was not fixed or changed. We told them and they asked if we had the " do not disturb" sign out I told them no and I distinctly remember putting inside. We told them we would go out to eat and would they please give us new towels. He did get us some towels, but not any wash rags and no bath mat. So I called down, and he brought up 3 bath mats, wash rags, and 2 hand towels. So as I was putting them away I noticed the hand towel was stained. At check out all she asked me was if I wanted to keep the charges on my credit card, I asked her if she was going to ask me How was my stay was. She said she knew I had some trouble with the towel, when I went into everything, she told me that housekeeping goes around and writes down all the do not disturb room and said ours was one of them. I told her no we didn't have it out! She said she would have to talk to her manager. After all of that they decided they would give us a free night. Wow talk about nights from hell at a Hampton!!!!!!
7 years ago (15-10-2017)

Clean and hospitable. Nice continental breakfast. Nice pool also. Would definitely stay there again.
7 years ago (12-11-2017)

This place is fine for a quick stay. I didn't sleep well because the pillows are horrible . They offer breakfast but not very good, the OJ is water down and they are not very good at replenishing we went at 9 am to eat and they only had potatoes n eggs no more bacon breakfast is from 7 to 10. Its a clean hotel but they dint offer room service we decided on this place because we visited Chimney Bluffs State Park.
7 years ago (25-09-2017)

We stayed at this hotel on our way to and from our final destination. Both of our rooms were clean and comfortable. The staff was warm and friendly. I would recommend this hotel to anyone.
7 years ago (05-09-2017)

I hate the pillows. That's pretty much my only complaint. Lack of towels at the pool seemed to be an issue, but it was taken care of within two minutes. And all pools should be as warm! No hot tub, though. It's pretty much in the middle of where we needed to be, and across the street from a Walmart (not that I consider that good) and almost anything you need is within a 15-minute drive.
7 years ago (03-07-2017)