del Lago Resort & Casino

The room was nice unfortunately, upon entering the room, we noticed used towels on the floor by the door. We informed front desk and they said they would take care of it but they were still there when we left the following morning. We had dinner and lunch at the farmers market buffet. Service during dinner was good but the service during lunch was lousy. Had to wait forever to get refills on our drinks. The price for the buffet is reasonable though.
7 years ago (06-11-2017)

Went for a couple of days at Del Lago. Great experience. "Tasted" all venues. The room was very comfortable and immaculate. The food at all stations was excellent...no shortcoming or disappointments at all. LOVED no smoking. The bar prices were on the mark....and made well. Every staff member we encountered was pleasant and welcoming. I asked the server at breakfast what made everyone there so friendly and genuinely helpful. She said it was easy. She said Del Lago made conscious selections in their hires and treated all of their staff well. Kudos to Del Lago. Am sure of return visits. Hope to see you again soon!!
7 years ago (21-10-2017)

Stayed for 2 days. Rooms are very modern and clean. Ate at The Vine and wasn't impressed at all. Food was cold and just not what I expected. Matt the bartender makes an excellent Old Fashioned though. Buffet is about what you would expect. Nothing great either. Did the 50 minute messages, my wife was impressed I was not. Customer service around the place is fantastic. I would give it another shot and skip the restaurants.
7 years ago (06-11-2017)

Being a casual gambler, slots! They have good eateries where you can eat at any price point. A very good buffet with a lot of value built in! The gaming floor is open and "airy" versus congested! They have added an accommodations tower with all the unexpected amenities! A good place to visit!
7 years ago (10-11-2017)

THIS CASINO IS A JOKE! My Husband and I had reservations booked at this hotel weeks in advance with a credit card to guarantee our stay. When we arrived we were told that they over booked and didn't have a room available. We had to drive in the pouring rain over 2 hours home in the middle of the night. NOT EVEN A PHONE CALL FROM THEM. This casino is nothing special. I have never experienced anything like this at any hotel. If I could give a 0 rating I would. Do yourself a favor and don't think about visiting this casino.
7 years ago (29-10-2017)