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Hampton Inn Portsmouth Central

  1. Rockingham County
  2. Hotels In Dover Nh

Reviews, get directions and information for Hampton Inn Portsmouth Central

Hampton Inn Portsmouth Central

About

The perfect choice among New England seacoast area hotels.

Story

Welcome to Portsmouth's finest Hampton Inn! Situated just minutes from all that Portsmouth has to offer, the Hampton Inn Portsmouth Central hotel is your personal gateway to New Hampshire and the Seacoast. We provide you with all the conveniences, amenities and service that you have come to expect from Hampton Inn. We're just a complimentary shuttle ride away from the charming shops and dining of downtown Portsmouth, outlet shopping in Kittery, Maine, or at Fox Run Mall, and the corporations and airport at Pease International Tradeport. At the end of your busy day, relax with us at our complimentary Manager's Reception Monday through Saturday evenings with local fare and locally famous Redhook Ale.

Address: 99 Durgin Ln, Portsmouth, NH 03801, USA
Phone: (603) 431-6111
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State: New Hampshire
County: Rockingham County
Zip Code: 03801


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Reviews
BEWARE!!!! My daughter and her father stayed at this establishment on Saturday night to enjoy a night away for Father’s day and after swimming in their pool she has developed chlorine rash due to the chemicals being so strong. The water was so strong that it was sizzling as they were swimming around. This is UNACCEPTABLE for families to endure and unfair for a child to suffer from something that was supposed to be a fun getaway.
The room was nice and the staff were friendly. They are pet friendly but quite pricey. If you bring your pet, expect an extra $75.00 charge for it. I wasn't told about the extra charge until we checked out.
Rooms were clean and breakfast as expected. Staffing to be able to manage and control large groups of belligerent parents and children was inadequate. There were 3 large groups of these belligerent, drunk parents who did not supervise their children. Supervisory staff was quite unable to 'control' the noise and chaos for others to be able to enjoy their stay at this property. Next time I travel to NH I will pay more to stay at a more expensive property and hopefully be able to enjoy my time.
Clean rooms and right in the middle of all the big box stores, as well as a short drive away from downtown Portsmouth. I really enjoyed the happy hour that the lobby has, from around 4:30-6 they will give you a free can of soda or bottle water and some snacks. They also have coffee right as you enter as well as cookies. There is also your standard continental breakfast. Although I traveled solo, this seems like a great hotel for families too.
So my boyfriend and I planned this trip two months ahead of time. We are from Maine. First thought pulling into the parking lot of the Hampton was this isn't good. There were crime scene vehicles as well as cops. We walked in and the lobby was absolutely insane. There was soccer teams there with their parents, they were all getting trashed in the lobby in the pool room and wherever else they could fit. Kids running around everywhere, in the pool jumping into the pool and to the hot tub, the entire building smelled of alcohol. We were unable to use the pool or the hot tub, we barely got Saturday's breakfast. There was so many people and it was so loud. None of the teams abided by the rules and they made such a bad impression. The front desk ladies Joanna and Carla were absolutely amazing. They worked with us they talked with us they understood where we were coming from and are frustrations. As someone who has been in the hotel business for over 20 years and who has worked for the Hilton brand I can honestly say that was the worst experience I have ever had. Portsmouth police department came in for all of 20 minutes and left. They couldn't even get the crowd under control nor did they try it was almost like they were intimidated. Full grown adults made Joanna cry because she was trying to shut down the pool. The language that was used from the guests to the staff was uncalled for. Though Joanna Carla and Alessandra were absolutely wonderful. I really want to make that clear because the things that the hotel staff went through this weekend was ridiculous and I know for a fact that none of them deserve what they went through. As far as the room housekeeping you are doing an amazing job. The room was absolutely beautiful as a housekeeper myself I didn't see anything wrong with the room it was perfect. There was a slight issue with our heat but that was fixed and everything was fine. Very thankful to the front desk and to the maintenance gentleman. As far as I'm concerned and I'm sure others are as well that is not the Hilton way / Hampton way. The people on the soccer teams should be very ashamed of their behavior. I hope in the future that the Hampton doesn't accept those teams ever again. Thank you very much to the AGM Alessandra for understanding and for helping us. I'm not one to complain I'm usually one to let things slide because I'm an understanding person. But the behavior of those teams this weekend was on call for it and Portsmouth PD really needs to step up and do something when they are called. . Cops are there to help make people safe and I can tell you that the front desk nor myself and my boyfriend felt comfortable or safe.. beautiful hotel great staff horrible weekend. Maybe I'll get lucky and an overhead that sees the Hampton will see this. I've mentioned this to several other places but maybe somehow in the future there can be a way to let people know when there's going to be big teams before they arrive. Just a suggestion but I can't be the only one that's frustrated with things like this. Again absolutely great staff couldn't have asked for better people to talk with and housekeeping and maintenance do a great job.
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