Greenapple House Cleaning

We just had our houses cleaned by Corey (not sure if this is the correct spelling of her name) and she was fantastic. She did not stop for 3 hours straight! What a fantastic job she did! Thank you so much. I look forward to future visits.
7 years ago (05-12-2017)

I rarely make reviews but I feel like I had to this time. We started with Greenapple cleaning a few months ago. Our first cleaner was Eden who was fantastic and did a great job. This is where it ended. We were told about a month ago Eden went back to school and we were to get a replacement cleaner. This new cleaner came once and we were unhappy with the clean. After emailing and contacting Greenapple, they said they would be in touch with the cleaner and get back to us. After about a week and no contact, I reached out to them again and they said the cleaner said she mismanaged her time and could not mop the floors as part of our cleaning. They also said she had quit so they would be in touch with a new cleaner for our next cleaning. No offer of a refund or partial refund. Now two weeks later, they said a new cleaner would be coming for our scheduled cleaning this past Thursday. Got an email in the morning of the scheduled clean saying the cleaner had quit (another cleaner quitting) and that we would not be able to get a clean. Maureen mentioned in her email that she would give me a call to discuss further (which i emailed right back asking her to please give me a call). Now its Friday morning, not only did I not hear back from Maureen, Green apple emailed us an invoice for the cleaning AND charged my credit card for a cleaning we did NOT get.... I called multiple times yesterday and everytime it said all their agents were busy and to leave a voicemail. I called again this morning to get my credit card charge reversed and of course, no one was available. Horrible experience...would definitely not recommend.
7 years ago (22-09-2017)

So rude! The owner, Maureen, actually showed up at our house just to berate my wife because our street is under construction and the cleaner could not park in our driveway! Ridiculous! We used to be happy with the service when we were dealing with Megan, but once she left 2 months ago, the experience went down hill fast. Poor cleaning and worse service. I would have had more fun cleaning my toilet than dealing with this company.
7 years ago (17-11-2017)

Very pleased with Greenapple House Cleaning! We signed up for the bi-weekly service option and this was one of the best decisions we have ever made. Would definitely recommend this company. Thanks for giving us our free time back!
8 years ago (29-03-2017)

First time getting a house cleaning. Went for a one time clean and it was worth every penny. My house is spotless and Patrick was AMAZING! Couldn't ask for any better.
8 years ago (14-03-2017)