Grande Prairie Power Sports

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About

All new Grande Prairie Honda and Power Sports, We sell everything that Honda has to offer from cars and suv's to motorcycles, atv's and pumps, generators

Story

Welcome to
Grande Prairie Honda's Facebook Page
Meet General Manager, Myles Longphee

Myles Longphee started in the auto industry in 1998 as the lot attendant in the small Alberta town of St. Paul. After a year, he was promoted to sales consultant and, quickly discovering his love for the car business, he packed up and moved to the big city of Edmonton where his career took off. At that time he also had the good fortune to meet his wife, a young country girl from the small farming community of Elmworth, AB, located just outside of Beaverlodge near Grande Prairie.

Myles spent the next couple of years working for one of Canada’s largest Chrysler dealerships where customer service was key. Competing with over 70 sales people, his customer service skills had to be unparalleled in order to earn repeat and referral business.

Address: 13116 100 St Suite A, Grande Prairie, AB T8V 4H9, Canada

Phone: (780) 532-8010

Website

State: Alberta

County: Division No. 19

City: Grande Prairie

Zip Code: T8V 4H9

Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

UPDATE,
I find in interesting they claim the damage was done in shipping and that they notified me the unit I was purchasing was 3 years old with "signs of wear".  Yes, I was aware it was a 2015 model however nothing was ever mentioned about the condition not being new. Would any normal consumer not ask for pictures or details on what these "signs of wear" are?
This is clearly a  fabrication of the truth. I'm not surprised by this as this a company makes a sale on a product they didn't have (or sold to someone else after the fact). 

I have bought a lot of machines in my lifetime and I've never had an experience like these folks provided. I own 6 quads, 6 dirt bikes, a boat and a sled so to say I'm well versed in power sports equipment is an understatement. I could ramble on about the issues I faced but i'll just highlight a few...
1) First sales guy I dealt with knew nothing about snowmobiles and could not even get me prices on the accessories I wanted to purchase with the machine.
2) It took them 4 weeks to process the paper work for the sale.
3) Weeks after everything was agreed upon and the deal was signed the informed me they sold the machine I had agreed to buy. Actually, they told me it was never available...four week to determine they sold something they didn't have, Brutal
4) The machine showed up dirty and rusted and damaged from sitting out in a yard for a long time. They charged me $400 to PDI it but sent it full of dirt, rust and with factory parts not installed. My favorite part is the goggle bag was all discolored and wrecked even though it had a tag that clearly said, "Dealer ensure this bag is removed if the unit is stored outside" 

After all the issues they created I only asked that they replace the bag and they refused. I could go on and on about the managers not returning calls, and a number of other  issues but ultimately my advise is this, avoid this place as customer service is very low on their priorities.

      
      
      
 7 years ago (06-02-2018)

Great start, rocky ride , happy ending. I purchased my 2016 Arctic Cat Mudpro 700 Ltd here. Joey was awesome to deal with and beat everyone's price from here to Edmonton. Good guy, but still owes me an owners manual. I'm gonna have to charge him a large dark roast triple triple for the wait... lol.

My machine had an issue from the factory that was not caught by their tech when I brought it in a few times to solve. It resulted in a broken axel, a burnt out clutch belt and lots of riding time lost. All this with less then 200 kms on the machine. To be fair, it is hard to find an internal issue and machines do break. But had my complaints been properly addressed, I believe a better diagnostic could of been performed and my machine repaired faster. It was all covered under Arctic Cat warranty. So big plus there.

Feeling robbed of riding time, I contacted the owner Myles Longphee. He took care of me right away. He renewed my confidence in my machine. Brought value back into my purchase. And closed the gap between customer and customer service. Myles truly backs up his product and values his customers. He went above and beyond for me. I run a local ATV club and Myles understood how important it was for me to be out with the group riding. I look forward to this upcoming riding season and future business with Grande Prairie Power Sports. I will be back.

Oh.., and thanks for the Sens hat :-)

 7 years ago (27-02-2018)

I've always recieved great service from all the staff at GP Power Sports. I needed a quote for a friends special tires on his quad and parts had a price for me within a few minutes, I shopped around on the internet and found their price to be right on.  Great selection of clothing items too! They have very knowledgeable Technicians in the repair shop, fair price for maintenance and repairs.

 8 years ago (23-08-2017)

Exceptional customer service and staff that are always pleasant, knowledgeable and go the extra mile. Joey Bilodeau is absolutely awesome! 5 stars all the way!

 8 years ago (11-09-2017)

I have been dealing at GP Power sports since 1997 and have always been treated well. Friendly sales, service, parts and accessories personal that make you feel welcomed. Many people have tried to get me to switch brands but with the quality of product and service received why would I? Keep up the good work.

 9 years ago (21-11-2016)

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